Pharmacy Technician (7 On/7 Off)

<p style="text-reputed company:left">reputed company transforms hospital pharmacy from a cost center into an reputed company reputed company generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><u><reputed company>Job Details:</reputed company></u></b></p><p></p><p><reputed company>The PipelineRx Pharmacy Technician, Telepharmacy Support Specialist (TSS), is a key role contributing to the establishment of PipelineRx as the premier provider of technology-enabled pharmacy services by ensuring reputed company PipelineRx clients’ shifts are covered, by streamlining the reputed company of pharmacy orders, and by assisting pharmacists with daily telepharmacy operations.</reputed company></p><p></p><p><reputed company><b>Shift</b>: 7on/7off rotation, 8PM-7AM Eastern Time</reputed company></p><p></p><p><b>Responsibilities</b></p><p></p><p><reputed company>The Telepharmacy Support Specialist monitors reputed company PipelineRx clients during hours of coverage to ensure reputed company shifts are covered for their entirety. During this time, the main role of the </reputed company><reputed company>Telepharmacy Support Specialist is assisting the pharmacists on duty with filling orders and triaging reputed company phone calls in order to maximize productivity. Additionally, the Telepharmacy Support Specialist aids pharmacists with any support and first level technical support during shift times.</reputed company></p><p></p><p><b>Performance Objectives</b></p><p></p><p><reputed company>Duties may include but are not limited to:</reputed company><br><br><i>-Clinical Support</i></p><ul><li><p><reputed company>Assist the pharmacist on duty with duty with clinical questions; reputed company specific policies.</reputed company></p></li><li><p><reputed company>Assist with managing the PipelineRx queue by posting orders to the appropriate pharmacist on duty.</reputed company></p></li><li><p><reputed company>Optimize pharmacy workflow by contacting clients on behalf of the on duty pharmacist to minimize time away from orders.</reputed company></p></li><li><p><reputed company>Initiate calls to reputed company health care professionals to obtain demographic information for the pharmacists.</reputed company></p></li><li><p><reputed company>Initiate calls to reputed company health care professionals to obtain clinical information for the pharmacists.</reputed company></p></li><li><p><reputed company>Monitor and triage phone calls from high volume reputed company clients. Assist in answering phone calls during peak hours.</reputed company><br><reputed company> </reputed company></p></li></ul><p><i>-Operation Support</i></p><ul><li><p><reputed company>Ensure the pharmacist on duty always has visibility to the assigned clients. reputed company reputed company’s IT or PipelineRx IT for support on behalf of the pharmacist on duty for advanced technology issues to be resolved.</reputed company></p></li><li><p><reputed company>Help during down times by coordinating with IT director and communicating status to the pharmacist on duty.</reputed company></p></li><li><p><reputed company>Initiate Telepharmacy Support Specialist procedures to coordinate pharmacist coverage during emergencies such as: no-show, reputed company off, reputed company reputed company, power or internet outage, etc. as established by Telepharmacy Support Specialist Manager in conjunction with Senior Pharmacist.</reputed company></p></li><li><p><reputed company>Maintain accurate records of interactions and issues by providing a nightly report of activities during your shift to Telepharmacy Support Specialist manager.</reputed company><br><reputed company> </reputed company></p></li></ul><p><i>-Communication</i></p><ul><li><p><reputed company>Help pharmacists communicate with clients reputed company reputed company to the reputed company’s system is interrupted during the Pipeline shift.</reputed company></p></li><li><p><reputed company>Maintain accurate records of interactions and issues by providing a nightly report of</reputed company><br><reputed company>activities during your shift to Telepharmacy Support Specialist manager.</reputed company></p></li></ul><p></p><p><b>Qualifications</b></p><ul><li><p><reputed company>Minimum, possession of a high school diploma; bachelor’s degree preferred</reputed company></p></li><li><p><reputed company>reputed company National Certification required</reputed company></p></li><li><p><reputed company>High speed internet through a cable or fiber provider (satellite service not supported)</reputed company></p></li><li><p><reputed company>1+ years’ as an institutional pharmacy technician</reputed company></p></li><li><p><reputed company>1+ years’ as a retail pharmacy technician</reputed company></p></li><li><p><reputed company>Effective communications skills, both written and verbal</reputed company></p></li><li><p><reputed company>Demonstrated customer service skills</reputed company></p></li><li><p><reputed company>Strong IT and troubleshooting experience</reputed company></p></li><li><p><reputed company>Proficiency with office technology tools, to include MS Office 2000 or reputed company (esp. reputed company, reputed company, and Word), reputed company Drive, internet, and email</reputed company></p></li><li><p><reputed company>Work performed in a home office setting - high speed internet service is required through either cable or fiber service (<i>satellite and/or DSL service not supported</i>) </reputed company></p></li></ul><p></p><p><i><reputed company>reputed company offers a comprehensive benefit package for full-time employees that <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">includes medical/dental/reputed company,</reputed company> flexible spending, company-reputed company life insurance and short-term disability as reputed company as voluntary <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">benefits, 401(k),</reputed company> reputed company Time Off and reputed company holidays. Medical, dental and reputed company coverage are effective 1st of the month following date of hire</reputed company></i><i><reputed company>.</reputed company></i></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>reputed company provides equal employment opportunity to reputed company reputed company applicants regardless of race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify reputed company applying.</b> <b><reputed company><reputed company>Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</reputed company></reputed company> </b></p>