Experienced Full Stack Product Manager – Client Analytics and Insights - Remote Customer Support Opportunity with blithequark

Join the Team at blithequark: Leading the Way in Customer Insights and Analytics

blithequark is seeking a highly skilled and experienced Product Manager to lead our Client Analytics and Insights team. As a key member of our organization, you will play a crucial role in driving the development and execution of our Client Investigation Center product strategy. This is a unique opportunity to work remotely and be part of a dynamic team that is passionate about delivering high-quality customer insights and analytics solutions.

About blithequark

blithequark is a leading retail organization that is committed to providing exceptional customer experiences. Our company culture is built on a foundation of innovation, teamwork, and customer obsession. We value diversity, equity, and inclusion, and strive to create a work environment that is engaging, challenging, and rewarding for all our employees.

Job Summary

As a Product Manager at blithequark, you will be responsible for defining and executing the Client Investigation Center product strategy, ensuring that our internal customers have access to high-quality client insights and analytics. You will work closely with cross-functional teams, including Engineering, Interface, Data Adventures, and Marketing, to deliver top-notch client investigation solutions that meet the needs of our customers.

Key Responsibilities

• Drive the development and execution of the Client Investigation Center product strategy to enhance the quality and accessibility of client insights for internal customers.
• Define and communicate a clear methodology, prioritization, and timeline for the Client Investigation Center.
• Ensure that tools are built and scaled to meet the security and integrity needs of internal teams in analyzing client data and character.
• Define and track key performance indicators (KPIs) and metrics to measure success and internal adoption of Client Insights Center.
• Stay up-to-date with industry trends and advancements in client digital identity, client analysis, data security, and privacy, and identify potential opportunities for product innovation and differentiation.
• Collaborate with cross-functional teams, including Engineering, blithequark Interface, Data Adventures, blithequark+, and Marketing, to deliver high-quality client investigation solutions with a strong emphasis on data security and client protection.

Requirements and Qualifications

Essential Qualifications

To be considered for this role, you must have a strong educational background and relevant work experience. The minimum requirements are:

• Four-year college degree in Computer Science, Engineering, or a related field and 7 years of experience in product management.
• Alternatively, 9 years of experience in product management or a related field.

Preferred Qualifications

We value candidates with advanced degrees and experience in product management, particularly those with a background in creating comprehensive digital experiences. The preferred qualifications include:

• Graduate degree in Computer Science, Engineering, Business Administration, or a related field and 6 years of experience as a product manager, preferably managing consumer-facing, large-scale, highly complex B2B/C products.
• Experience with Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and commitment to creating accessible products and services.

Skills and Competencies

To succeed in this role, you must possess a unique combination of skills and competencies, including:

• Strong product management skills, with experience in defining and executing product strategies.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and identify insights.
• Experience with data security and privacy, with a strong understanding of industry trends and advancements.
• Ability to work in a fast-paced environment, with a strong emphasis on innovation and customer obsession.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for career growth and development. We offer a range of learning benefits, including:

• Live Better U: A blithequark-paid education benefit program for full-time and part-time partners in blithequark and Sam's Club offices.
• Tuition reimbursement and education assistance programs.
• Opportunities for career advancement and professional growth.

Work Environment and Company Culture

At blithequark, we value diversity, equity, and inclusion, and strive to create a work environment that is engaging, challenging, and rewarding for all our employees. Our company culture is built on a foundation of innovation, teamwork, and customer obsession. We offer a range of benefits and perks, including:

• Competitive compensation and performance-based bonuses.
• Comprehensive medical, vision, and dental insurance.
• 401(k) and stock purchase plans.
• Paid time off (PTO) and paid parental leave.
• Opportunities for career growth and professional development.

Compensation and Benefits

We offer a comprehensive compensation package that includes:

• Salary: $35-45 per year.
• Performance-based bonuses and stock options.
• Comprehensive medical, vision, and dental insurance.
• 401(k) and stock purchase plans.
• Paid time off (PTO) and paid parental leave.

Conclusion

If you are a motivated and experienced Product Manager with a passion for delivering high-quality client insights and analytics solutions, we encourage you to apply for this exciting opportunity at blithequark. Join our team and be part of a dynamic organization that is committed to providing exceptional customer experiences.

Apply Now and take the first step towards a rewarding career at blithequark!