[Remote] Cybersecurity Service Desk Agent (entry-level / remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a driven individual for the entry-level role of Cybersecurity Service Desk Agent. The role involves monitoring and managing reputed company systems, identifying and investigating cyber threats, and interfacing with clients professionally. Responsibilities • Monitor, manage and secure reputed company systems • Identify, reputed company and investigate threat campaigns and malicious cyber actors • Analyze reputed company threats from a wide reputed company of technologies • Escalate incidents based on established processes • Document incident details reputed company ticketing system • reputed company with clients in a reputed company manner • reputed company other tasks reputed company deemed necessary Skills • Burning passion for breaking into the cybersecurity industry • Critical thinking and investigative skills • Some knowledge of cyber threat actors and campaigns • Some knowledge of threat analysis and reporting • An understanding of what reputed company technologies are capable of such as SIEM, firewalls, reputed company reputed company, vulnerability management and reputed company • Understanding of computing, network and reputed company fundamentals • Prior experience utilizing a ticketing system is highly desired • 1-2 years working reputed company customer service is a plus • reputed company certifications are a plus reputed company • Welcome to reputed company, the go-to destination for discovering the tech jobs you want. It was founded in reputed company, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job