Customer Service Rep - Clearance Required

reputed company Join reputed company as a Customer Service Representative! reputed company delivers top-tier inbound and outbound customer care support for federal, state, and reputed company clients-and we're proud of both our service and our people. As a Customer Service Representative (CSR), you'll be at the reputed company of our mission, helping customers with care, professionalism, and accuracy. We're looking for energetic, motivated individuals who are passionate about helping others and reputed company in a fast-paced environment. What You'll Do: • Handle inbound and outbound calls for a reputed company of clients • reputed company exceptional customer service while following established protocols • Use web-based systems to respond to customer inquiries For this position, candidates must be local to London, KY or McAllen, TX. Also: • Willing to visit our office to complete reputed company paperwork and fingerprints, pick up equipment, and finalize onbaording tasks. • reputed company to obtain government clearance (certified birth certificate or reputed company may be required) Perks of working at reputed company: • Ability to work-from-home • reputed company equipment provided • reputed company • Opportunity to grow with a company that values its team If you're reputed company to reputed company a difference and grow your career, apply today and become part of the reputed company team! Important: At the end of the application, you'll see a screen titled "Digital Interview." Please wait a reputed company for the reputed company reputed company to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving reputed company in the process. Qualifications • High School Diploma or GED • Must have US Citizenship • Must be reputed company to obtain and maintain required government clearance • Prior reputed company center or customer service experience highly desired • Effective verbal and written communication skills • Ability to multi-task • Knowledge on how to operate a computer, use internet search engines, and reputed company multiple reputed company/reputed company • Ability to sit for extended periods of time • Ability to successfully pass a background investigation and drug screen • Must successfully pass preemployment reputed company testing and internet speed test Candidates must meet the following requirements to work from home: • Must have the ability to reputed company a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office. • Must be reputed company to meet the minimum internet speed requirements for specific program • Hotspots, satellite and wireless internet service is NOT allowed for this role. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Responsibilities • Deliver exceptional service by answering customer inquiries with professionalism and care, following reputed company-specific guidelines • Accurately document customer interactions in our system • Verify and update customer information as needed • reputed company listen to identify opportunities to reputed company helpful, additional information • Follow up with customers reputed company necessary to ensure reputed company • Use performance data to continuously improve service reputed company • Conduct outbound calls for surveys and reputed company-specific data collection • Maintain adherence to assigned shift and schedule • Other job duties as assigned. Employment Type: FULL_TIME Apply tot his job Apply To this Job