Experienced Data Center Operations Manager - Amazon Web Services (AWS) - Sterling, VA

Join Amazon's Dynamic Team as a Data Center Operations Manager

Amazon Web Services (AWS), the world's most comprehensive and widely adopted cloud platform, is seeking an experienced Data Center Operations Manager to lead our data center operations in Sterling, VA. As a key member of our team, you will be responsible for managing the day-to-day operations of our data centers, driving innovation, and ensuring the highest level of customer satisfaction.

About Amazon Web Services (AWS)

AWS is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments. With a vast array of services, including computing, storage, databases, analytics, machine learning, and more, AWS has become the go-to platform for businesses looking to innovate and grow. Our data centers are the backbone of this operation, and we're looking for a seasoned professional to help us manage and optimize them.

Key Responsibilities

• Leadership: Manage a team of Data Center Technicians, including performance management, rotation management, and coaching.
• Operational Efficiency: Ensure effective and efficient management of day-to-day data center operations, including workflows and throughput.
• Innovation: Drive automation and innovation within data center operations, staying up-to-date with the latest technologies and trends.
• Customer Experience: Continuously strive to improve customer experience, ensuring the highest level of quality and service.
• Event Management: Manage large-scale events in the data center, including coordination with contractors, project teams, and construction teams.
• On-Call Rotation: Participate in an on-call rotation for data center issue escalations, ensuring prompt resolution and minimal downtime.
• Vendor Management: Monitor vendor performance related to infrastructure cabling and other data center requirements.
• Security and Compliance: Ensure data center compliance with all relevant security policies and procedures.

Essential Qualifications

• Leadership Experience: Minimum 2 years of experience in a team lead or project lead role.
• Technical Knowledge: Knowledge of server hardware maintenance and troubleshooting across multiple server vendors.
• Change and Incident Management: In-depth knowledge and experience of change and incident management.
• Data Analysis: Solid data mining and analysis skills.
• Security and Customer Data Protection: High literacy in security and customer data protection.
• Communication Skills: Solid communication skill set, including decision-making, confrontation management, commitment, and coaching.

Preferred Qualifications

• Power, Cooling, and Facilities Engineering: Knowledge and/or experience of power, cooling, and facilities engineering inside a data center.
• Logistics: Knowledge and/or experience of logistics.
• Physical IT Security: Knowledge and/or experience of physical IT security.
• Capacity Planning: Experience with capacity planning, preferably at a server and data center level.
• Networking: Experience with major networking manufacturer equipment in an enterprise environment.
• Certifications: Data center-related certifications, such as CDCP/S/E, CDCMP/TP, and Linux certifications, such as RHCSA/RHCE, LPIC, Linux+.
• Project Management: Project management skills.

What We Offer

As a Data Center Operations Manager at Amazon, you will be part of a dynamic and innovative team, with opportunities for career growth and professional development. You will be compensated with a competitive salary, ranging from $116,000 to $137,000 annually, depending on your experience and location. Additionally, you may be eligible for a sign-on bonus and restricted stock units as part of our compensation package.

Our benefits package includes a full range of medical, financial, and other benefits, designed to support your overall well-being. We also offer a flexible work environment, with opportunities for remote work and a culture that values diversity and inclusion.

Why Join Amazon?

At Amazon, we're passionate about innovation and customer obsession. We're committed to being the Earth's most customer-centric company, and we're looking for talented individuals to help us achieve this goal. As a Data Center Operations Manager, you will be part of a team that's shaping the future of cloud computing and driving business growth.

Our company culture is built on core values, including customer obsession, ownership, and innovation. We value diversity and inclusion, and we're committed to creating a workplace that's inclusive and respectful for all employees.

Conclusion

If you're a seasoned professional with a passion for leadership, innovation, and customer satisfaction, we encourage you to apply for this exciting opportunity. As a Data Center Operations Manager at Amazon, you will be part of a dynamic team that's driving business growth and shaping the future of cloud computing. Don't hesitate - apply today!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join our team of innovators and leaders!