Experienced Medical Assistant II - Patient Care and Administrative Support Specialist

Introduction to AltaMed Health Services Corporation

At AltaMed, we are passionate about delivering exceptional healthcare services to underserved communities in Los Angeles and Orange Counties. As the nation's largest Federally Qualified Health Center (FQHC), we are committed to providing affordable, high-quality care to our diverse patient population. Our mission is built on a foundation of compassion, respect, and a deep understanding of the communities we serve. If you are a dedicated and empathetic individual who shares our passion for helping others, we invite you to join our team as a Medical Assistant II.

Job Overview

Under the general supervision of our experienced healthcare professionals, you will play a vital role in providing direct patient care and administrative support in our clinic setting. As a Medical Assistant II, you will be responsible for performing routine patient care procedures, technical tasks, and clerical duties that ensure the smooth operation of our clinics. Your strong communication skills, attention to detail, and ability to work effectively in a fast-paced environment will make you an invaluable asset to our team.

Key Responsibilities

• Assist healthcare providers with patient care procedures, including preparing patients for exams, taking vital signs, and documenting medical information
• Perform technical tasks such as administering intramuscular, subcutaneous, or intra-dermal injections, skin tests, and venipunctures
• Provide exceptional patient care and customer service, responding to patient inquiries and concerns in a professional and empathetic manner
• Maintain accurate and up-to-date patient records, ensuring confidentiality and adherence to HIPAA guidelines
• Collaborate with healthcare providers and other clinic staff to ensure seamless patient flow and efficient clinic operations
• Participate in quality improvement initiatives and contribute to the development of best practices in patient care and administrative support

Essential Qualifications

To be successful in this role, you will need:

• A Medical Assistant diploma or equivalent certification
• High school graduate or equivalent preferred
• Prior experience as a Medical Assistant, preferably working with the frail elderly or in a similar healthcare setting
• Fluency in English and Spanish, Mandarin, or Cantonese, depending on location
• Current BLS certification

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working in a fast-paced clinic environment
• Knowledge of electronic health records (EHRs) and practice management systems
• Certification in phlebotomy or other relevant areas
• Experience working with diverse patient populations, including those with limited English proficiency

Skills and Competencies

To excel in this role, you will need to possess:

• Strong communication and interpersonal skills, with the ability to work effectively with patients, providers, and other clinic staff
• Attention to detail and ability to maintain accurate and up-to-date patient records
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
• Empathy and compassion, with a strong commitment to delivering exceptional patient care and customer service
• Basic computer skills and ability to learn new software applications

Career Growth Opportunities and Learning Benefits

At AltaMed, we are committed to supporting the career development and growth of our employees. As a Medical Assistant II, you will have access to:

• Comprehensive training and orientation program
• Ongoing professional development opportunities, including workshops, conferences, and online courses
• Mentorship and coaching from experienced healthcare professionals
• Opportunities for advancement and career progression within the organization

Work Environment and Company Culture

At AltaMed, we pride ourselves on our positive and inclusive work environment. You will be part of a diverse team of dedicated professionals who share a passion for delivering exceptional healthcare services to our communities. Our company culture is built on values of:

• Respect and empathy for our patients and each other
• Commitment to excellence and quality in everything we do
• Collaboration and teamwork, recognizing that together we can achieve more
• Continuous learning and improvement, embracing new ideas and best practices

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Hourly rate: $24.00 - $28.15
• Comprehensive benefits package, including medical, dental, and vision insurance
• 403(b) retirement savings plan with employer matching contributions
• Flexible spending accounts and commuter benefits
• Paid time off and holidays
• Career advancement and development opportunities
• Employee referral bonus program and corporate discounts

Conclusion

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care and administrative support, we encourage you to apply for this exciting opportunity. As a Medical Assistant II at AltaMed, you will be part of a dynamic team that is dedicated to making a positive impact in the lives of our patients and communities. Join us in our mission to provide affordable, high-quality healthcare services to those who need it most.

Apply today and take the first step towards a rewarding and challenging career with AltaMed Health Services Corporation!