Outbound Customer Service Representative - Remote Opportunity with blithequark to Drive Business Growth and Excellence
Join blithequark: Revolutionizing Appearance Counsel Services
At blithequark, we're redefining the landscape of appearance counsel services by providing top-notch coverage for simple creditors' rights hearings. Our innovative approach involves connecting attorneys with short, procedural hearings, ensuring seamless legal proceedings. As a key player in our team, you'll be instrumental in driving our mission forward and contributing to our continued growth and success.
About the Role: Outbound Customer Service Representative
We're on the lookout for a highly motivated and results-driven Outbound Customer Service Representative to join our remote team based in Puerto Rico. As a full-time remote position, you'll be working closely with our dynamic team to deliver exceptional customer service, drive sales, and foster strong relationships with our clients. If you're a self-starter with a solutions-focused mindset and a passion for delivering outstanding results, we encourage you to apply.
Key Responsibilities
- Learn and master our scripted dialogue to effectively schedule attorneys for hearings, ensuring a high level of customer satisfaction.
- Develop a deep understanding of our business operations and be able to make frequent calls to clients and prospects, showcasing our customer support standards.
- Meet or exceed specific goals and metrics, driving sales growth and contributing to the overall success of the team.
- Participate in daily stand-up meetings with the team, sharing insights, and aligning with our objectives.
- Continuously improve your skills and knowledge to stay ahead in a fast-paced and innovative environment.
Qualifications: What We're Looking For
To excel in this role, you'll need to possess a unique blend of skills, qualities, and experience. Here's what we're looking for:
Essential Qualifications
- A solutions-focused mindset and the ability to work in a dynamic environment that demands problem-solving and driving appropriate solutions.
- Excellent verbal and written communication, organizational, presentation, and interpersonal skills.
- Technical savviness and the ability to quickly adapt to new tools and systems.
- Strong analytical capability, with the ability to transform data into actionable insights.
- The ability to function effectively in a fast-paced and innovative environment.
- Fluency in English (reading, writing, and speaking).
Preferred Qualifications
- Previous experience in customer service, sales, or a related field.
- A proven track record of meeting or exceeding sales targets or customer satisfaction goals.
- Experience working in a remote or distributed team environment.
- Familiarity with CRM software and other sales or customer service tools.
What You'll Gain: Career Growth and Benefits
At blithequark, we're committed to supporting your career growth and providing a comprehensive benefits package. Here's what you can expect:
- Comprehensive Medical, Dental, and Vision Coverage to ensure your well-being.
- A 401K plan with company matching to help you plan for your future.
- Transit benefits to support your daily commute.
- Excellent growth opportunities, with a clear path for career advancement.
- A competitive starting pay of $14.00 - $16.00 per hour, depending on your experience.
Our Ideal Candidate
If you're someone who:
- Is eager to grow with a scaling business and contribute to its success.
- Thrives in a fast-paced environment and is comfortable with change.
- Is confident on the phone and can effectively communicate with clients and prospects.
- Can leverage strategic thinking, influencing, and coaching skills to drive results.
- Is not afraid to "roll up their sleeves" and take on new challenges.
Then we encourage you to apply for this exciting opportunity with blithequark.
Join Our Team: Apply Now
If you're ready to take your career to the next level and be part of a dynamic team that's shaping the future of appearance counsel services, we want to hear from you. Apply now and discover the blithequark difference.
Don't miss this opportunity to grow with a innovative company and be part of a team that's making a difference.
Apply for this job