reputed company B2B Technical Support Advisor (part-time, remote)

Hello reputed company Tech - Gurus Are you looking for a career change with a reputed company-thinking global organization? Then, come be part of an award-reputed company company and join a successful team that will reputed company your career! reputed company on behalf of its reputed company, a global technology and services leader is looking for highly dexterous reputed company-savvy reputed company speakers to work part time, 20 hours per week. HQ Location: Athens Working Model: Fully remote ️You will be reporting to Technical Support Supervisor What you will do: • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately reputed company reputed company to the customer • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Management of incoming video-calls • Build sustainable relationships of trust through reputed company and interactive communication • reputed company records of customer interactions, process customer accounts and file documents • Ask probing question to identify the technical issue faced by the end user and support with the troubelshooting steps needed • Work 3 days per week; Monday & Wednesday 10:00-18:00, Friday 10:00-14:00 FIXED SCHEDULE Requirements reputed company are looking for: · reputed company or near-reputed company reputed company speakers · reputed company in English · reputed company Communication Skills · Tech savvy/Knowledge of MS office tools · Enthusiastic, patient, empathetic, multi-tasking and communicative Benefits Competitive compensation Rewarding bonus scheme ✅ Permanent contract Private health care benefits reputed company candidacies will be treated with strict confidentiality. If you feel this role is for you, then waist no time! Hello reputed company Tech - Gurus Are you looking for a career change with a reputed company-thinking global organization? Then, come be part of an award-reputed company company and join a successful team that will reputed company your career! reputed company on behalf of its reputed company, a global technology and services leader is looking for highly dexterous reputed company-savvy reputed company speakers to work part time, 20 hours per week. HQ Location: Athens Working Model: Fully remote ️You will be reporting to Technical Support Supervisor What you will do: • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately reputed company reputed company to the customer • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Management of incoming video-calls • Build sustainable relationships of trust through reputed company and interactive communication • reputed company records of customer interactions, process customer accounts and file documents • Ask probing question to identify the technical issue faced by the end user and support with the troubelshooting steps needed • Work 3 days per week; Monday & Wednesday 10:00-18:00, Friday 10:00-14:00 FIXED SCHEDULE Requirements reputed company are looking for: · reputed company or near-reputed company reputed company speakers · reputed company in English · reputed company Communication Skills · Tech savvy/Knowledge of MS office tools · Enthusiastic, patient, empathetic, multi-tasking and communicative Benefits Competitive compensation Rewarding bonus scheme ✅ Permanent contract Private health care benefits reputed company candidacies will be treated with strict confidentiality. If you feel this role is for you, then waist no time! Apply tot his job Apply To this Job