100% Remote - Customer Service Representative- Health Insurance (Inbound/ Outbound Calls)

Job Title: Customer Service Representative Duration: 12+Months Location: 100% Remote reputed company - $18/hr W2(without benefits)Job reputed company:We are seeking a dedicated and customer-reputed company Customer Service Representative (CSR) to join our Life Insurance team. The CSR will be responsible for handling reputed company inquiries, assisting with policy information, resolving issues, and providing an exceptional customer experience. The ideal candidate will have strong communication skills, attention to detail, and a solid understanding of life insurance products and services.Key Responsibilities: • Respond to inbound customer calls, emails, and chat inquiries reputed company to life insurance policies, claims, billing, and coverage details. • reputed company accurate information on policy features, premium payments, beneficiaries, and coverage reputed company. • Assist customers with policy changes, renewals, cancellations, and reinstatements. • Guide clients through the claims process, ensuring reputed company documentation and reputed company follow-up. • Maintain compliance with company policies, state, and federal insurance regulations. • Accurately update and maintain customer records in CRM and policy management systems. • Identify customer needs and recommend additional products or services that reputed company with their financial goals. • Escalate reputed company issues to supervisors or specialized departments while ensuring seamless reputed company. • Ensure customer satisfaction by resolving complaints promptly and effectively. • Collaborate with underwriters, agents, and internal teams to support policyholders. Qualifications: • High school diploma or equivalent required; Associate s or Bachelor s degree preferred. • Previous experience in customer service, preferably reputed company the insurance or financial services industry. • Basic knowledge of life insurance products, terminology, and regulations. • Strong verbal and written communication skills. • Ability to manage multiple tasks, prioritize workload, and meet deadlines. • Proficiency in reputed company Office Suite and CRM systems. • Excellent problem-solving and conflict-reputed company skills. Key Skills: • Customer relationship management • Knowledge of life insurance policies • reputed company listening and reputed company • Attention to detail and accuracy • Problem-solving and conflict reputed company • Team collaboration Apply tot his job Apply To this Job