Experienced Director of Consumer Data Collection and Activation for Digital Transformation and Customer Engagement at blithequark

Introduction to blithequark

At blithequark, we are passionate about driving innovation and excellence in the digital landscape. As a leader in the industry, we are committed to delivering exceptional customer experiences and fostering a culture of creativity and collaboration. Our team is dedicated to harnessing the power of data to inform our marketing strategies and drive business growth. We are now seeking an experienced Director of Consumer Data Collection and Activation to join our team and play a key role in shaping our digital transformation journey.

Job Overview

The Director of Consumer Data Collection and Activation will be responsible for developing and implementing comprehensive strategies for collecting, managing, and activating first-party consumer data across the digital ecosystem. This is a unique opportunity to work with cross-functional teams, including Advertising, IMX Media, Martech, and other internal or external brand development groups, to enhance customer engagement, adoption, and loyalty across multiple digital channels.

Key Responsibilities

• Develop and execute comprehensive strategies for gathering, managing, and utilizing first-party consumer data across the digital environment.
• Design and optimize data collection structures, including website cookies, user registrations, surveys, and other online interactions, to capture significant consumer data. Investigate potential opportunities for data enrichment through third-party sources to enhance consumer profiles and segmentation.
• Define and execute personalized customer journeys across digital ecosystems, ensuring consistency and relevance. Oversee end-to-end digital CRM campaigns and develop data-driven content strategies that resonate with diverse customer segments.
• Collaborate closely with various teams to align first-party consumer data collection and activation strategies with overall business objectives. Foster a collaborative environment that enables data sharing and cross-functional collaboration.
• Work with legal and compliance teams to ensure data collection practices comply with privacy regulations and industry standards. Implement robust consent management processes to obtain explicit permission from consumers for data collection and usage.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree in a relevant field.
• At least 8-12 years of experience in a similar role, with a proven track record of driving digital transformation and customer engagement.
• A passion for data-driven customer engagement design and a desire to advocate for the best customer experience.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders, navigate complex situations, and manage risk.
• A strategic mindset with the ability to translate business objectives into meaningful customer engagement strategies.
• Proficiency in marketing automation and CRM platforms, such as Adobe Journey Analyzer and Adobe Experience Platform. Strong understanding of data analysis, customer segmentation, and targeting approaches.

Preferred Qualifications

While not essential, the following qualifications are desirable:

• Experience working with multiple brands and industries.
• Knowledge of emerging technologies and trends in digital marketing and data analytics.
• Certifications in data science, marketing automation, or CRM platforms.

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Data-driven decision-making.
• Customer loyalty and engagement.
• Influencing and stakeholder management.
• Collaboration and teamwork.
• Strategic thinking and problem-solving.
• Communication and presentation.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our employees. As a Director of Consumer Data Collection and Activation, you will have access to:

• Opportunities for professional development and training.
• Mentorship and coaching from experienced leaders.
• Cross-functional collaboration and knowledge sharing.
• Exposure to emerging technologies and trends in digital marketing and data analytics.

Work Environment and Company Culture

At blithequark, we pride ourselves on our innovative and collaborative company culture. Our team is passionate about delivering exceptional customer experiences and driving business growth. As an employee, you can expect:

• A dynamic and supportive work environment.
• Opportunities for creativity and innovation.
• A culture of continuous learning and development.
• Recognition and rewards for outstanding performance.

Compensation, Perks, and Benefits

We offer a competitive salary range of $35-$40 per year, depending on experience. In addition to a comprehensive benefits package, you can expect:

• Flexible working arrangements, including remote work options.
• Access to cutting-edge technologies and tools.
• Opportunities for professional development and growth.
• A collaborative and dynamic work environment.

Conclusion

If you are a motivated and experienced professional looking to drive digital transformation and customer engagement, we encourage you to apply for this exciting opportunity at blithequark. As a Director of Consumer Data Collection and Activation, you will play a key role in shaping our digital strategy and delivering exceptional customer experiences. Don't miss out on this chance to join our innovative and collaborative team and take your career to the next level.

How to Apply

To apply for this role, please follow these steps:

• Read the official notification carefully from our website.
• Fill out the application form and attach the required documents, including your qualifications certificate, mark sheets, passport-size photographs, and signature.
• Submit your application and wait for further instructions.

Don't wait – apply now and join our team of innovative and collaborative professionals at blithequark!