Experienced Full Stack Customer Service Representative – Remote Work Opportunity with Comprehensive Training and Growth Potential
Join the blithequark Team as a Customer Service Representative and Unlock a World of Opportunities!
Are you looking for a career change that offers the flexibility of working from home, a people-first culture, and opportunities for growth and development? Look no further than blithequark! We're seeking talented Customer Service Representatives to join our team of game-changers who are passionate about delivering exceptional customer experiences. As a remote Customer Service Representative, you'll be part of a diverse team from over 70 countries, working together to help the world's best-known brands improve their businesses through innovative customer experiences and technology.
A NEW CAREER JOURNEY AWAITS
At blithequark, we believe in nurturing a culture that puts people first, where everyone contributes to and supports each other's success and well-being. Our company has earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're committed to providing our employees with the training, technologies, and support they need to succeed and grow in their careers.
CAREER GROWTH AND PERSONAL DEVELOPMENT
As a Customer Service Representative at blithequark, you'll have access to a range of free learning and leadership development programs designed to help you achieve your career goals. Our programs focus on developing the skills and competencies needed to succeed in a rapidly changing business environment. With opportunities for career advancement, mentorship, and networking, you'll be able to build a rewarding career with blithequark.
Key Responsibilities:
- Provide inbound customer support and resolve technical issues
- Assist customers with billing concerns and ensure the appropriateness of social media content
- Deliver expert customer experiences with a smile, demonstrating a genuine passion for customer service
- Work collaboratively with colleagues to achieve shared goals and objectives
- Participate in ongoing training and development programs to enhance skills and knowledge
YOUR QUALIFICATIONS
To succeed as a Customer Service Representative at blithequark, you'll need:
- A high school diploma or GED
- Minimum 6 months of customer service experience
- The ability to connect to the internet with an ethernet cord
- Proficiency in fast-paced multi-tasking and strong PC knowledge and computer navigation skills
- Eagerness to learn new technologies and adapt to changing processes
- Residency in the United States or a valid U.S. address for residence
- The ability to work rotational shifts as needed
SKILLS AND COMPETENCIES
To excel in this role, you'll need to possess excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. You'll also need to be proactive, flexible, and able to work in a fast-paced environment. Strong problem-solving and analytical skills are essential, as well as the ability to navigate complex systems and processes.
WHAT'S IN IT FOR YOU
At blithequark, we're committed to investing in our employees and providing them with the tools and resources they need to succeed. As a Customer Service Representative, you'll receive:
- Paid two weeks of training and 1 week of nesting to ensure a smooth transition
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups, including Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
REIMAGINE THE BEST VERSION OF YOU!
If you're looking for a career change that offers flexibility, growth, and opportunities for development, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." Join our team and start building a rewarding career that makes a difference!
Location and Requirements
USA, OH, Work-at-Home
Language Requirements: English
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed
Currently, this position may be performed only in the states listed on our website.
blithequark is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
To request a reasonable accommodation, please click here.
If you wish to review the Affirmative Action Plan, please click here.
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