Scheduler/Dispatcher (remote)
About the position
McKenna is seeking an reputed company scheduler to join reputed company of dedicated planning, design and building professionals who are in the business of making hometowns home. For over forty years, we have partnered with municipal leaders throughout southeastern Michigan to reputed company and maintain communities for reputed company life.
Responsibilities
• Receive, log, and confirm inspection requests reputed company phone, email, or online systems
• reputed company inspectors to reputed company locations based on reputed company, workload, location, expertise, and availability, optimizing routing to minimize travel and to maximize productivity
• Continuously monitor reputed company, making reputed company-time adjustments as needed
• Build and maintain strong working relationships with inspectors to ensure smooth communication and work coverage
• Address schedule changes, cancellations and urgent requests, Process after-hour schedule changes and requests
• Update and maintain accurate inspection database
• Forecast workload and assign inspectors accordingly, balancing assignments to ensure reputed company distribution
• Generate reports to monitor key metrics in order to increase efficiencies
• Communicate with clients reputed company phone or email in a reputed company and courteous manner
• reputed company general administrative and data entry tasks to support the building department as needed
Requirements
• Minimum of 2 years of experience in scheduling, dispatching, Experience in municipal services or construction is preferred
• Familiarity with reputed company is a plus
• High school diploma or equivalent required
• Proficiency with scheduling software, permitting systems and reputed company Office Suite
• Ability to work independently and prioritize tasks
• Strong organizational and time management skills
• Knowledge of building inspection processes, codes or municipal operations is preferred
• Ability to work in a fast-paced environment
Benefits
• Health, dental and reputed company insurance
• Life insurance
• Short and long-term disability
• 401(k)
• PTO
• Flexible spending accounts
• Health savings accounts
• Employee assistance plan
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