Salesforce Administrator

Location: St. Louis, MO Categories: Administration, Customization, Salesforce, Salesforce.com, Salesforce.com Administration & Customization Responsibilities: • Serve as IT analyst to collaborate with business partners to solve complex and critical business issues and enable CRM and sales processes using Salesforce.com platform. • Develop requirements (user stories) and provide scalable designs for the implementation of additional CRM system functionality. • Create and change screen layouts, fields, and business rules (validations and workflow) to support business requirements. • Perform analysis, administration, troubleshooting, testing, software, and data environment refreshes. • Manage, package, and deploy software releases to all environments using robust software development lifecycle methodology. • Evaluate Salesforce.com releases and provide assessment to business for adopting new functionality. • Partner with global IT organization to ensure secure and stable system environment. • Work closely with subject matter experts, developers, testers, and business partners. • Set team direction, resolve problems, and provide guidance to members of team. • May oversee work activities of other team members. • Adapt priorities to address business and operational challenges. • Provide thoughtful and thorough support to Top Users to resolve issues in a timely manner. • Demonstrate ability to influence business teams to maximize the applications being developed, leveraging the best solutions. • Provide Top User training for new functionality. Required Skills: • Undergraduate degree or equivalent experience. • 5+ years of Salesforce.com administration and customization. • 5+ years working on large implementations of the Salesforce.com application. • SFDC Administrator Certification. • SFDC Advanced Administrator Certification. • Intermediate to expert level of proficiency in Salesforce.com administrative tasks, such as creating user profiles, roles, custom objects, custom fields, page layouts, workflow rules, validation rules, reports, and dashboards. • Strong understanding and experience with data management and relational database design, SQL/SOQL, data formats, table joins, ETL, etc. • Business analysis skills, including ability to convey processes and designs in graphical format. • Excellent communication skills and ability to communicate at all levels of the organization. • Ability to translate business requirements into technical deliverables. • Ability to execute data loads using the Salesforce APEX Data Loader or other ETL tool. • Advanced Excel skills. • Ability to travel internationally up to 10% of the time. Apply tot his job Apply To this Job