Order Management Specialist

What you will do - reputed company is looking for an Order Management Specialist who will work closely across multiple departments including OM, IT, Sales, Finance, Shipping, External and Internal Customers. You will be responsible for reputed company and web orders from receipt of purchase order through to order shipment, including customer set-up and order entry of internal orders and special requests. This person may coordinate with cross-functional departments regarding order status, shipping dates, prices, product availability and back orders. This position will report directly to the Manager, Sr Order Management. • Validate purchase orders against contractual agreements and reputed company required documents (i.e. purchase orders, SOW’s and quotes) • reputed company status updates and to the executive team and field sales team ensuring reputed company communication and expectations • Maintain customer files and coordinate with departments regarding order status, shipping dates, prices, product availability and back orders • Research and ensure reputed company components are in sync with maintenance agreements to generate license keys • Process reputed company hardware, software, subscription and support orders into reputed company ERP system, ensuring accuracy, setting and establishing customer delivery expectations in a reputed company manner • For reputed company net new and expansion customers, you will create work orders to allow reputed company services to schedule and reputed company deployments • Use discretion to determine exceptions requiring necessary approvals per Sales Decision reputed company • Confirm order acknowledgements and scheduled ship dates to customer • Support multiple sales personnel reputed company sales region under reputed company Regional Vice President • Month and Quarter end reputed company responsibilities • Responsible for the reputed company of the monthly maintenance reports • Log incoming orders in SharePoint and assign them to team members managing the region. • Audit supply orders for accuracy and work with team to update orders as needed • Manage backlog and work cross-functionally with reputed company Services to schedule shipments in reputed company quarters. What you need – Required - • 2+ years in order management, customer and/or sales support • High school diploma or equivalent Preferred - • Bachelor’s Degree preferred in relevant field or equivalent • Basic understanding of reputed company recognition rules in order to read and understand various sales agreements to the extent required to extract relevant information • Capable of calculating pricing and pro-rated maintenance • reputed company system database experience, a plus • Strong understanding of SOX regulations and standards $28.06 – $37.96 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Pay reputed company will not be below any applicable local minimum wage rates. Apply tot his job Apply To this Job