Training Leader - Office Operations: Empowering Excellence in Compliance Training at J. J. Keller & Associates

Join the Ranks of a Trusted Leader in Compliance Solutions

For nearly 70 years, J. J. Keller & Associates has been at the forefront of providing innovative solutions and expert insights to help create safe work environments and simplify the complexities of compliance for over 90% of the Fortune 1000 companies. As a privately-held, family-owned company since 1953, we pride ourselves on our commitment to our associates, who are our most valuable assets. Our success is built on the dedication and expertise of our team, and we're now seeking a talented Training Leader - Office Operations to join our Managed Services area in our Neenah, WI office.

About Our Managed Services Team

Our Managed Services area is comprised of fleet and regulatory compliance experts who are relied upon by clients to manage the time-consuming and complex tasks associated with driver safety and vehicle compliance. With a team of over 400 compliance associates working tirelessly to ensure our clients stay up-to-date on various regulatory requirements, we are looking for a leadership position to oversee a team of eight associates responsible for creating training content, documentation, and delivering training to new and current associates.

Key Responsibilities

• Lead, Develop, and Coach Team:
  • Provides clear expectations, feedback, and recognition to team members.
  • Participates in the hiring and selection process for new team members.
  • Writes and conducts performance evaluations and progress reports.
  • Handles associate relations issues with professionalism and empathy.
• Deliver Results:
  • Associate retention: Foster a positive and inclusive team environment.
  • Budget control: Manage expenses in line with departmental budgets.
  • Productivity gains: Implement efficient processes and training methods.
  • Training effectiveness: Continuously evaluate and improve training programs.
• Develop Tools and Resources:
  • Contribute to the design and development of content-based curricula for online training, Instructor Led Training (ILT), and Blended Learning.
  • Maintain expertise in eLearning techniques and technology.
  • Evaluate and recommend software and tools to enhance training delivery.
• Manage Training Programs:
  • Maintain the Managed Services training course catalog, ensuring relevance and impact.
  • Manage new hire training for all new associates and internal transfers.
  • Collaborate with area management to identify and facilitate improvements in training and processes.

Essential Qualifications

To succeed in this role, you will need:

• Experience:
  • 3+ years of experience in training within an office environment.
  • 2+ years of experience building and maintaining training materials.
  • Prior curriculum development and instructional design leadership experience is preferred.
  • Prior leadership experience is highly valued.
• Education:
  • Bachelor's Degree in a business or education-related field.
  • Coursework in adult education/learning is desirable.
  • In lieu of a Bachelor's Degree, 4+ years of combined education and closely-related experience may be considered.
• Skills/Qualifications:
  • Knowledge of eLearning course creation and design.
  • Understanding of adult learning and instructional design principles.
  • Proficiency in MS Office Suite, with advanced MS Excel skills.
  • Ability to manage multiple projects simultaneously.
  • Strong verbal and written communication skills.
  • Strong organizational and time management skills.

What We Offer

At J. J. Keller & Associates, we believe in rewarding our associates for their hard work and dedication. Our comprehensive benefits package includes:

• Competitive salary and bonus structure.
• Flex-time and annual reviews with merit increases.
• Yearly discretionary bonus and quarterly bonus program.
• Medical, dental, and vision insurance.
• Associate growth and promotional opportunities.
• Tuition reimbursement eligible from your first day.
• 401(k) with employer match and company-funded annual profit sharing.
• 17 days paid time off (PTO) plus 8 paid company holidays and 1 paid floating holiday.

Our Neenah, WI Home Office

Our home office in Neenah, Wisconsin, is a fantastic place to work, with amenities such as:

• A jeans-friendly environment every day of the week.
• A cafe offering breakfast, lunch, and a la carte items.
• FREE access to our onsite Fitness Center, Yoga Studio, and a fully paid online Fitness Subscription.
• FREE access to our J. J. Keller Wellness Center, with some prescriptions available at no cost.
• A near 1-mile long walking trail that wraps around the campus.
• Multiple collaboration stations to foster creativity and teamwork.

Career Growth and Development

At J. J. Keller & Associates, we're committed to the growth and development of our associates. As a Training Leader - Office Operations, you will have opportunities to:

• Develop your leadership skills by overseeing a team of training associates.
• Enhance your knowledge of eLearning techniques and technology.
• Collaborate with area management to identify and facilitate improvements in training and processes.
• Take advantage of our tuition reimbursement program to further your education.

Why Join Us?

At J. J. Keller & Associates, we are Difference Makers because the work we do truly matters. We protect people's lives every day, and we're looking for talented individuals to join our team. If you're passionate about creating safe work environments and simplifying compliance, we want to hear from you.

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join the ranks of a trusted leader in compliance solutions!

Don't Hesitate, Apply!

Ready to take the next step in your career? Apply now for the Training Leader - Office Operations position and become a part of our dynamic team at J. J. Keller & Associates.