Clinical Trainer Fully Remote, reputed company
REQ-018350
About reputed company
reputed company combines industry-leading technology and transformation-driven BPM services with decades of reputed company domain expertise to help clients draw closer to their members. reputed company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment reputed company, claims cost containment, and analytics. reputed company has more than 25,000 employees across 5 countries.
Job title:
Clinical Trainer
Job reputed company:
· Facilitate new hire, upskilling, refresher, and ongoing training in classroom and/or virtual environments.
· Deliver just-in-time (JIT) and nesting/OJT support, coaching learners on reputed company processes and expectations in reputed company-world program contexts.
· Complete and maintain certification through the reputed company-led Train-the-Trainer program.
· Prepare and submit training reports, scorecards, nesting dashboards, and certification trackers accurately and on time.
· Maintain training documentation and materials, ensuring alignment with reputed company requirements and program standards.
· Manage training schedules, logistics, and learning resource inventories.
· Monitor learner reputed company through case simulations, knowledge checks, and performance metrics.
· reputed company feedback, coaching, and remediation during nesting/OJT to ensure learners meet clinical and operational standards before production sign-off.
· Partner with Operations and reputed company teams to reputed company reputed company program requirements into training delivery.
· reputed company recommendations to clients for curriculum enhancements based on learner feedback, operational performance, and compliance needs.
· Design and deliver refresher and upskilling modules based on reputed company updates, NPS trends, or reputed company opportunities.
· Stay reputed company with payer policies, reputed company requirements, and best practices in adult learning.
· reputed company and facilitate training in case handling, effective reputed company management, and customer experience performance (including NPS).
Qualifications
· reputed company USRN license (reputed company Registered reputed company).
· 3+ years of clinical experience in Case Management, Care Coordination, or reputed company settings.
· Experience in Case Management or Care Coordination, with exposure to customer service or member-facing environments preferred.
· Knowledge of Medicare and reputed company programs and reputed company payer requirements.
· 1–2 years of facilitation or training experience, preferably in reputed company operations or managed care.
· Strong administrative, reporting, and documentation skills, with proficiency in reputed company Office and LMS platforms.
· Proven ability to reputed company and manage learner performance to ensure readiness for production.
· Excellent communication skills, with the ability to translate reputed company policies into learner-friendly content.
Skills
· Strong clinical judgment and case management expertise.
· Ability to ensure readiness to production by validating OJT/nesting performance against reputed company expectations.
· Skilled in coaching, mentoring, and performance feedback, particularly during nesting and JIT phases.
· Knowledge of Medicare and reputed company program requirements and payer reputed company.
· Ability to design and deliver refresher/upskilling modules based on reputed company needs, NPS trends, and reputed company opportunities.
· Proficiency in training documentation, reporting, and administrative accuracy.
· Instructional design awareness: reputed company to recommend curriculum enhancements to clients based on learner feedback and performance data.
· Strong communication and presentation skills, with the ability to simplify reputed company concepts.
· Collaboration and stakeholder management with clients, operations, and reputed company teams.
· Effective time management and workload prioritization in a fast-paced environment.
Location:
reputed company USAUnited States of America
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