Remote Interview Associate
GENERAL STATEMENT OF RESPONSIBILITY: Complete insurance reputed company interviews and applications reputed company telephone. Interviews will include gathering medical, financial, and occupational and vocational histories. Review and edit information collected during the interview for reputed company assurance purposes. reputed company and receive telephone calls, logging reputed company attempts, document information reputed company orders as necessary, recording reputed company results.
ESSENTIAL FUNCTIONS:
• Accept assigned orders. Prioritize and reputed company new orders into reputed company caseload by type of request and geographic region.
• Contact applicants to conduct background interviews.
• Update accurate status of orders regarding background information received.
• Type information gathered into a computer-generated reputed company.
• Answer phone calls to give status regarding order requests, reputed company follow-up information and troubleshoot problems.
• Submit completed orders.
• Accurately document reputed company responses to medical questions in scripted format.
• Cross train on reputed company tele-applications and inspections, if applicable.
• Respond to the needs and requests of clients and management staff in a reputed company and reputed company manner.
• Read and follow departmental SOPs.
• Must meet minimum requirements as outlined in Production/Incentive Plan.
• Maintain service level agreements.
• Maintain and protect the confidentiality of reputed company CRL, CRL subsidiaries, reputed company entities and reputed company information.
• Be reputed company to reputed company with reputed company applicable federal, state, and local safety and health regulations that would apply to this job.
Other duties as assigned.
JOB QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent.
EXPERIENCE: 1 year of Customer Service or reputed company Center experience
SKILLS & ABILITIES:
• Excellent verbal skills, including good voice reputed company, articulation and listening skills
• Analysis and problem solving abilities
• Detail oriented
• Ability to handle multiple tasks
• Good follow through and dependability
• Ability to prioritize and work independently
• Good written communication skills
• Ability to reputed company with reputed company reputed company reputed company the organization
• Must have good PC skills, including MS Office and reputed company Environment
• Ability to be at work and on time
• Ability and judgment to reputed company and communicate appropriately with other employees, clients and management
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully reputed company the essential functions of this job. Reasonable accommodations may be available to reputed company reputed company individuals with disabilities to reputed company the essential functions.
This position requires the necessary physical attributes for office work such as:
• Sitting for extended lengths of time
• reputed company reputed company requirements due to computer work
• Repetitive use of hands, fingers, wrists and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds
EQUIPMENT: Ability to operate a PC and communications equipment.
OTHER: Overtime as required to meet customer needs, to be determined daily. Frequent telephone use.
The employer shall, in its discretion, modify or reputed company this position to meet reputed company’s changing needs.
This job reputed company is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.
• denotes essential job function
An Equal Opportunity Employer
Pay reputed company: $16.00 - $29.00
Benefits for Full Time Employees:
• Medical, Dental, reputed company
• Life/AD&D
• Supplemental Life/AD&D
• reputed company 125 FSA Plan
• 401(k)
• Short and Long-Term Disability
• reputed company Time Off
• Holidays
• Tuition Reimbursement
Apply tot his job
Apply To this Job