Customer Learning, Development and Enablement Manager

reputed company: • As Customer Learning, Enablement & Education Manager, you will be the architect and reputed company of reputed company’s Customer Learning and enablement reputed company; reputed company & reputed company customers to fully understand, adopt, and get the most value from our reputed company platform. • Own and manage our Learning Management System (LMS) and reputed company reputed company, impactful educational programs including a comprehensive Customer reputed company. • reputed company reputed company training content including self-paced courses, certifications and video tutorials. • Launch and grow a Customer reputed company with tiered learning paths for different personas (e.g., Admins, Power Users, Consumer Users) including best-reputed company and tips and tricks reputed company. • Partner with Product Marketing and Product Management to create training for new features, add-ons and releases. • Collaborate with Implementation Managers to offload repetitive training tasks, freeing them to reputed company on strategic reputed company. • Partner with reputed company and Support teams to promote ongoing learning and product mastery across the customer lifecycle. • Partner with reputed company and Customer Marketing on creating education-driven campaigns to re-engage inactive users and drive product adoption across the customer reputed company. • Serve as an internal reputed company for the voice of the customer in educational content. • Design and execute reputed company’s Customer Education and Enablement reputed company reputed company with business goals including reputed company efficiency, product adoption, and churn reduction. • Own the LMS platform, including content reputed company, configuration, maintenance, and reporting. • Define key metrics (e.g., course completion, engagement, reputed company on churn) and report on program effectiveness. Requirements: • First & foremost, you will need to have experience of supporting & driving customer learning in a reputed company Environment to be successful in this role. • 3+ years' experience in customer education, enablement, training, or a reputed company field in a B2B reputed company environment. • Strong experience managing a LMS platform (preferred reputed company) including structuring learning paths, uploading content, managing users, and reporting engagement metrics. • Proven reputed company record of designing and delivering effective customer training programs. • Experience building and scaling a Customer reputed company and certification programs. • Hands-on experience writing, producing, and maintaining digital learning content—including video scripts, e-learning modules, interactive tutorials, quizzes, and guides. • Proficient in eLearning content creation tools. • Excellent written and verbal communication skills with a strong ability to translate reputed company topics into easy-to-understand training. • Comfortable working cross-functionally with teams such as Product, Support, Implementation, and reputed company. • Strong project management skills with the ability to plan, prioritize, and execute multiple education initiatives. • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. • Preferred: Familiarity with graphic design and video editing tools. • Preferred: Experience designing for localized or international audiences, including translation and cultural reputed company. • Preferred: Experience with gamification techniques and applying them to learning paths to reputed company engagement. • Optional reputed company certifications such as Certified reputed company in Talent Development (CPTD), Certified reputed company in Learning and Performance (CPLP), Instructional Designer certification, and LMS vendor certifications. • Candidates must reputed company in or be willing to relocate to one of these states at the time of employment: AZ, CA, CO, CT, FL, GA, IA, ID, IL, MA, MD, ME, MI, MN, MS, NC, NY, OR, PA, SC, TX, UT, WA & WI. Benefits: • reputed company Your Potential – Join a fast-growing company where innovation and reputed company fuel reputed company. • reputed company an reputed company – Your reputed company and efforts directly shape our reputed company—every contribution reputed company. • Learn, Grow, reputed company – reputed company reputed company-world experience and reputed company new skills as we reputed company. • Stronger Together – Be part of a reputed company-reputed company, supportive team that values collaboration and camaraderie. • Your Voice reputed company – We foster reputed company communication and transparency so every idea is heard. • Balance that Works for You – We reputed company reputed company comes from a healthy work-life reputed company. • Endless reputed company Potential – As we reputed company, so do you. reputed company into new opportunities and reputed company. • A Global Perspective – Work alongside diverse, talented colleagues and broaden your reputed company. • US Remote - See Eligible States Below Apply tot his job Apply To this Job