**Part-Time Customer Support Representative – Flexible Schedule at blithequark**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! blithequark is seeking highly motivated and customer-focused individuals to join our part-time customer support team in Lewisville, TX. As a Customer Support Representative, you will play a vital role in providing top-notch service to our customers, addressing their inquiries, troubleshooting issues, and ensuring overall customer satisfaction.
**About blithequark**
blithequark is a global leader in e-commerce and technology, dedicated to making life easier and more convenient for our customers. Our mission is to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We are committed to providing excellent customer service and value our employees who play a crucial role in achieving this goal. With a culture that emphasizes innovation, growth, and customer satisfaction, we offer a dynamic and supportive work environment that fosters professional growth and development.
**Job Summary**
* Type: Part-Time
* Salary: $15 – $18 per hour
* Working Hours: Under 4 hours per day
* Location: Lewisville, TX
* Benefits:
+ Health Insurance
+ Dental Insurance
+ Paid Training
+ Paid Vacations
+ Employee discounts on blithequark products
**Responsibilities**
As a Customer Support Representative, you will be responsible for:
* Responding promptly to customer inquiries via phone, email, and chat
* Resolving customer complaints and providing appropriate solutions
* Recording details of customer interactions and transactions
* Following communication procedures, guidelines, and policies
* Maintaining a positive, empathetic, and professional attitude toward customers
* Collaborating with team members to achieve customer satisfaction and resolve complex issues
**Requirements**
To be successful in this role, you will need:
* High School Diploma or equivalent
* Excellent communication skills
* Basic computer proficiency
* Ability to work independently and as part of a team
* Customer service experience is a plus
**Preferred Qualifications**
* Previous customer service experience
* Experience working in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to multitask and prioritize tasks effectively
* Strong communication and interpersonal skills
**Skills and Competencies**
To excel in this role, you will need to possess:
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team
* Basic computer proficiency
* Strong customer service skills
* Ability to adapt to changing situations and priorities
**Career Growth Opportunities and Learning Benefits**
At blithequark, we believe in investing in our employees' growth and development. As a Customer Support Representative, you will have opportunities to:
* Develop your customer service and communication skills
* Learn about our products and services
* Collaborate with team members to achieve customer satisfaction
* Participate in training sessions and workshops to enhance your skills and knowledge
* Pursue career advancement opportunities within the company
**Work Environment and Company Culture**
blithequark is committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and growth. Our company culture values:
* Customer satisfaction and loyalty
* Employee engagement and development
* Innovation and creativity
* Diversity and inclusion
* Community involvement and social responsibility
**Compensation, Perks, and Benefits**
As a part-time Customer Support Representative, you will enjoy:
* Competitive hourly rate ($15 – $18 per hour)
* Health and Dental insurance
* Paid training sessions
* Paid vacations
* Employee discounts on blithequark products
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you! Apply now to join our part-time customer support team in Lewisville, TX.
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