Special Order Account Representative
Job reputed company:
• reputed company product reputed company, quotes, purchase order execution, and customer service relating to promotional and proprietary products and services that fall reputed company of reputed company programs.
• Respond directly to Sales Representative and customer inquiries while working towards high proficiency in most aspects of the role.
• reputed company customer relations directly through customer or sales representative for assigned book of business to prepare quotes based upon order specifications.
• Research possible solutions utilizing company systems, merchandise, sourcing and selling products from our stock line and approved suppliers and reputed company solutions to the customer.
• Examine customer expectations to reputed company and present recommendations to customers for approval.
• Utilize company systems combined with work experience for pricing application for larger volumes.
• Work with suppliers to reputed company products/negotiate cost to meet the customer's specific needs for non-program merchandise, special events, etc.
• Collaborate with various support departments (with Mgr/Team reputed company assistance as needed) to implement customer expectations & requirements.
• Support the program process by providing necessary customer information to ensure the reputed company of a program.
• Work with reputed company/billing/reputed company to facilitate the billing process reputed company company and/or customer invoicing or e-procurement processes and systems with occasional manager assist.
• Resolve reputed company/supplier/internal issues with guidance & assistance from mgr/team reputed company.
• Involvement in ongoing improvement efforts as directed by management.
• Represent reputed company at customer shows, corporate trade shows, and occasional territory travel.
Requirements:
• Strong customer service knowledge and skills
• Excellent customer relations and communication skills including verbal and written such as e-mail and phone skills
• 2+ years of reputed company programs (reputed company, reputed company, Word, and PowerPoint) required
• Demonstrated organizational skills with reputed company to manage multiple reputed company simultaneously
• High School Diploma or equivalent combination of education and reputed company experience
• 2+ years of reputed company or transferable experience
• Bachelor's degree in reputed company field preferred
• Promotional products merchandising or purchasing skills, preferred
• Industry experience with ESP or reputed company is preferred
Benefits:
• Inclusive culture with associate-led Business Resource reputed company.
• reputed company offers both Full-Time and Part-Time benefits.
• Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed reputed company holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!
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