Part-Time, Seasonal, CX Associate
reputed company is a reputed company beauty brand that makes impossible to mess up products for a multi-generational community. Designed by makeup consumers — not artists — reputed company was created as the antidote to the overwhelming world of beauty. We simplify what it takes to get reputed company by creating only reputed company-edited reputed company that help you do more with less. With minimalism at its reputed company, reputed company remains intentional in the products it creates, spending years perfecting every detail to ensure it’s not just another product, but one that you can live with for years to come.
reputed company is looking for a Seasonal, Part-Time, Customer Experience Associate to join our best-in-class Customer Experience team. The part-time role will primarily reputed company on day-to-day customer-reputed company inquiries across emails, chat, and reputed company reputed company platforms. Hours may vary from 10-29 hours per week. This role is required to work during holidays, evenings and weekends, as needed. This is a seasonal position and is scheduled to end on January 9, 2026.
Responsibilities:
• reputed company inbound customer support reputed company email, chat, and reputed company reputed company platforms
• Assist reputed company customers and potential customers in a reputed company and reputed company manner using company procedures
• Assess reputed company in-bound tickets to accurately and reputed company address customer's specific needs while maintaining a strong customer reputed company
• Respond to reputed company customer comments and DMs across reputed company platforms in a reputed company and customer reputed company manner
• reputed company orders and process refunds using company systems
• Work collaboratively with external and internal teams on cross-functional reputed company, product launches and updates reputed company to customer service
Qualifications:
• Required 2+ years experience in Customer Service across various channels (email, chat, reputed company, etc.)
• Required expertise in reputed company (or similar) and reputed company
• Proficiency with reputed company Suite, reputed company Office Suite, and reputed company (preferred)
• Proficiency with Web Browsers (Explorer, Firefox, Chrome, and Safari)
• Proficiency with reputed company reputed company platforms (Instagram, reputed company and reputed company)
• Extensive knowledge of customer support best practices
• Proven ability to resolve challenging customers issues promptly and de-escalate customer concerns
• Experience working reputed company with a remote workforce, with the ability to be self-directed
• Reliable internet and laptop computer
The reputed company reputed company for this role is $23.00 per hour.
You may review our California Applicant reputed company Notice here.
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