Director of National Accounts (Pacific North West Region) - Hotel del Coronado, Curio Collection by Hilton and Waldorf Astoria Grand Wailea
About the position
Responsibilities
• Represents hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 60 guest rooms) with or without meeting space and/or onsite (hotel) catering.
• Represents hotel in significant interactions dealing with customers relative to sales and operational questions, concerns and issues.
• Negotiates contracts with customers and commission agreements with third party agencies.
• Initiates the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.
• Develops and quotes prices for same.
• Develops sales forecasts, salesperson productivity and market segment plans.
• Monitors the successful execution of these plans and oversees the maintenance of sales files, accounts and other administrative duties.
• Attends weekly sales departmental meeting and other scheduled meetings to support business operations.
• Conducts site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
• Meets with clients and travel industry experts on and off property and attends major trade events around the world.
• Provides guidance to sales managers.
• Provides training for administrative support.
• Focuses on business process and continuous improvement using 'best practices' standards as norms for the office.
• Conducts customer (internal/external) site inspections of represented properties.
• Travels to industry and company-related tradeshows/meetings in various destinations.
• Participation in key organizations as recommended by management.
• Inputs and retrieves information from computer systems for file maintenance, correspondence, reporting and preparation of budgets and forecasts.
Requirements
• Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in-house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in-house CAD program).
• Requires a minimum of two years' experience in hotel sales.
• Minimum of four years of college level courses with an emphasis on business.
• Bachelor's degree in Hotel Management, Business Administration, Marketing or Communications preferred.
Benefits
• Competitive salary based on experience and location.
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