Remote: Pharmacy Technician Inbound Call (No Experience Required/Entry Level)

Job Summary SysTechCare Support is seeking enthusiastic and detail-oriented individuals to join our team as Remote Pharmacy Technician (Inbound Call Support). This is an entry-level opportunity with no prior experience required, making it ideal for individuals eager to start a rewarding career in healthcare support. You will handle inbound calls, assist patients with medication-related inquiries, verify prescriptions, and ensure accurate data entry while delivering exceptional customer service—all from the comfort of your home. Key Responsibilities • * Answer inbound calls from patients, pharmacies, and healthcare providers regarding prescription orders. • * Assist customers with medication refills, prescription status, and insurance-related inquiries. • * Accurately input prescription information into the system while following compliance and privacy guidelines (HIPAA). • * Coordinate with pharmacists to resolve any prescription discrepancies or medication concerns. • * Maintain detailed and accurate call logs and records in the companys CRM system. • * Provide clear, professional, and empathetic communication to ensure customer satisfaction. • * Follow company policies, confidentiality regulations, and industry standards at all times. • Required Skills and Qualifications • * High School Diploma or equivalent (GED) required; Associate degree in healthcare or related field preferred. • * Excellent verbal and written communication skills in English. • * Strong attention to detail and ability to multitask effectively in a remote environment. • * Basic computer skills and familiarity with Microsoft Office tools. • * Ability to learn pharmacy-related terminology and processes through provided training. • * Reliable internet connection and a quiet workspace for remote work. • Experience • * No prior experience required – full training will be provided. • * Previous experience in customer service or call center operations is a plus but not mandatory. • Working Hours • * Full-time and part-time positions available. • * Flexible shifts, including weekdays, evenings, and weekends. • * Remote work with scheduled breaks provided. • Knowledge, Skills, and Abilities • * Strong problem-solving and organizational skills. • * Ability to work independently with minimal supervision. • * Customer-focused approach with a positive attitude. • * Willingness to adapt and learn in a fast-paced environment. • Benefits • * Competitive hourly pay with performance-based incentives. • * Paid training and certification assistance. • * Health, dental, and vision insurance options (for eligible employees). • * Paid time off and remote work flexibility. • * Opportunities for career advancement within the healthcare and support sector. • Why Join SysTechCare Support? At SysTechCare Support, we value innovation, empathy, and growth. Joining our team means becoming part of a supportive work culture that prioritizes employee development and work-life balance. We offer remote flexibility, industry-leading training, and career progression opportunities in a stable and growing healthcare industry. How to Apply Interested candidates can apply by submitting their updated resume along with a brief cover letter via our official careers page. (Or email your resume to us with the subject line: Application – Remote Pharmacy Technician.) Apply tot his job Apply To this Job