Experienced Remote Live Chat Sales Support Agent – Part-Time Opportunity for Global Talent

Introduction to blithequark

At blithequark, we are revolutionizing the way businesses interact with their customers through innovative live chat solutions. As a leader in the industry, we are committed to providing exceptional customer experiences that drive sales, improve satisfaction, and foster loyalty. Our team of dedicated professionals is passionate about delivering top-notch support, and we are now seeking talented individuals to join our ranks as Remote Live Chat Sales Support Agents. This exciting part-time opportunity is open to applicants from all over the world, offering the flexibility to work from anywhere and choose your own schedule.

Job Overview

As a Remote Live Chat Sales Support Agent at blithequark, you will play a vital role in managing live chat messages on our website and social media pages. Your primary responsibility will be to provide timely and effective support to our customers, addressing their inquiries, and resolving their issues in a professional and courteous manner. This is an entry-level position, and we provide comprehensive training to ensure your success, so prior experience in live chat sales is not required.

Key Responsibilities

• Respond to incoming live chat inquiries from customers on our website and social media platforms in a timely and professional manner
• Provide sales support to potential buyers, addressing their questions and concerns, and helping them make informed purchasing decisions
• Offer support to existing customers, resolving their issues, and ensuring their satisfaction with our products or services
• Follow established procedures and guidelines to ensure consistency and quality in our live chat interactions
• Work independently with minimal supervision, using your judgment and problem-solving skills to resolve customer issues
• Maintain a high level of product knowledge to effectively communicate the value and benefits of our offerings to customers

Requirements and Qualifications

To be successful in this role, you will need to meet the following requirements:

• Have a device capable of accessing social media and website chat functions (phone, tablet, or laptop)
• Be able to work independently with minimal supervision
• Ability to closely follow provided steps and instructions
• Have a minimum of 10 hours of availability per week to dedicate to this role
• Reliable internet connection to ensure uninterrupted live chat interactions
• Strong communication and interpersonal skills to effectively interact with customers and internal stakeholders
• Ability to work in a fast-paced environment, handling multiple live chat conversations simultaneously

Preferred Qualifications

While not required, the following qualifications are preferred:

• Prior experience in live chat sales or customer support
• Knowledge of sales principles and practices
• Familiarity with social media platforms and website chat functions
• Basic computer skills and proficiency in using digital tools and software

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Excellent communication skills: ability to clearly and effectively communicate with customers and internal stakeholders
• Problem-solving skills: ability to analyze customer issues and resolve them in a timely and professional manner
• Time management skills: ability to manage multiple live chat conversations simultaneously and prioritize tasks to meet performance goals
• Adaptability: ability to adapt to changing situations, priorities, and deadlines in a fast-paced environment
• Technical skills: ability to use digital tools and software, including social media platforms and website chat functions

Career Growth and Learning Opportunities

At blithequark, we are committed to the growth and development of our team members. As a Remote Live Chat Sales Support Agent, you will have access to comprehensive training and ongoing support to ensure your success in this role. You will also have opportunities to develop new skills, take on additional responsibilities, and advance your career within our organization.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture. We believe in fostering a work environment that is supportive, collaborative, and empowering, where our team members can thrive and reach their full potential. As a remote worker, you will be part of a global team, working together to achieve our goals and deliver exceptional customer experiences.

Compensation and Benefits

We offer a competitive hourly rate of $35 per hour, with opportunities to work up to 20 hours per week. You will also have the flexibility to choose your own schedule, working from anywhere in the world, as long as you have a reliable internet connection.

Conclusion

If you are a motivated and customer-focused individual, looking for a part-time opportunity to work with a global leader in live chat sales, we encourage you to apply for this exciting role. As a Remote Live Chat Sales Support Agent at blithequark, you will have the opportunity to develop new skills, work with a talented team, and deliver exceptional customer experiences that drive sales and satisfaction. Don't miss out on this opportunity to join our team and take your career to the next level. Apply today and start your journey with blithequark!