ServiceNow Technical Lead/Architect (Remote Based)

About the position Responsibilities • Review architectural decisions and solutions to meet project requirements. • Provide technical leadership in implementing and maintaining ServiceNow modules. • Drive timely resolution of critical production issues and performance optimization. • Lead and mentor the team, ensuring SLA adherence. • Identify system monitoring, logging, and alerting mechanisms. • Collaborate with business and IT partners to drive ServiceNow governance and best practice adoption. • Develop solutions in ServiceNow and prepare estimates. • Work with end users to troubleshoot and address issues. • Create and modify workflows and migrate data from different tools into ServiceNow. Requirements • Advanced ServiceNow scripting knowledge. • Strong expertise with JavaScript, AngularJS, HTML/CSS. • Experience handling operations projects as a lead and architect. • Good communication and presentation skills. • Hands-on experience with ITIL process implementation. • Effective time management and organizational skills. Benefits • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan Apply tot his job Apply To this Job