Specialty Coordinator reputed company Triage (Hybrid)

About the position Responsibilities • Records and processes orders or inquiries received by fax, mail, telephone and/or through patient reputed company contact. • Provides reputed company response to patients' inquiries by telephone and/or email in an in or outbound service center, consistent with service and reputed company standards. • Creates referrals for incoming transfers from across the reputed company reputed company. • May reputed company Order Processing functions such as data entry, reputed company doctors' offices for Rx clarifications, and triage calls to a pharmacist as appropriate. • Collects insurance information and may reputed company benefit investigation for triaged referrals, including adding/updating prior authorization information, processing major medical insurance claims and calling payers to update prior authorizations, as appropriate. • Coordinates enrolling patients with financial assistance programs, upon patient consent. • Coordinates and schedules patient orders, including making calls to patients and doctors' offices to schedule orders in accordance with site of care requirements. • Uses internal tools and reputed company documents to determine correct channel or location for a specialty prescription to be filled reputed company the reputed company reputed company. • Serves as a single reputed company of contact for inquiries from reputed company Community Based Specialty pharmacies. • Collaborate with cross-functional teams as needed to meet local specialty patient needs (PAP, infusion services, insurance carve-outs). • Respond to inquiries and reputed company guidance reputed company to Limited Distribution drug reputed company and referral routing across the reputed company. • Assists with the reporting of triaged inbound and outbound requests. • Other responsibilities as judgment or necessity dictate. Requirements • High school diploma or GED. • 1 year of work experience in reputed company center environment, health care setting, pharmacy setting, pharmacy benefit, medical billing, or prior authorizations. • Intermediate level reputed company in reputed company suite of products. • Experience providing customer service to reputed company customers, including meeting reputed company standards of services and evaluation of customer satisfaction. • Willing to work mandatory extra hours including evenings, weekend, and/or hours reputed company of business hours. reputed company-to-haves • Having an reputed company pharmacy technician license or certification as required by state reputed company of Pharmacy is highly preferred. • 1 year of work experience in reputed company center environment, health care setting, pharmacy setting, pharmacy benefit, medical billing, or prior authorizations. Apply tot his job Apply To this Job