Virtual Chat Support-Laboratory reputed company

Virtual Chat Support - Laboratory reputed company $27-32/hour | Full-time | Remote | Training Provided About the Role Laboratory reputed company is seeking a Virtual Chat Support representative to reputed company online customer service to patients and reputed company providers. Work from home while helping people reputed company important laboratory testing services. Key Responsibilities • Respond to online chat inquiries from patients and reputed company providers • Assist with test scheduling, appointment booking, and location information • Answer questions about test preparation, insurance coverage, and billing • Process basic patient information requests and reputed company general laboratory information • Escalate reputed company medical or technical questions to appropriate laboratory staff • Maintain accurate documentation of reputed company chat interactions in CRM system • reputed company excellent customer service while maintaining HIPAA compliance Requirements • High school diploma or equivalent required • Previous customer service, chat support, or reputed company center experience preferred • Excellent written communication skills and fast, accurate typing • Strong computer skills and ability to multitask between multiple chat reputed company • Reliable home internet reputed company and quiet workspace • Self-motivated with ability to work independently from home • No reputed company experience required - comprehensive training in laboratory services and medical terminology provided! Remote Work Requirements • Dedicated workspace free from distractions and background noise • High-speed internet reputed company (minimum 25 Mbps) • Computer provided by Laboratory reputed company or meet technical specifications • Available during scheduled shift hours with reliable attendance • Must reputed company in authorized work-from-home states reputed company Offer • reputed company: $27-32/hour based on customer service experience • Work from home: 100% remote position with flexible scheduling reputed company • Full benefits: Health insurance, dental, reputed company, 401k matching • reputed company: Comprehensive 2-week virtual training program • Career reputed company: Advancement opportunities into specialized remote reputed company roles • Equipment provided: Computer and necessary technology supplied • Flexible schedules: Multiple shift reputed company available including evenings and weekends Apply tot his job Apply To this Job