Worklife Resource Consultant – Medicare

reputed company: • Provides education about community resources, resource needs assessment, and community and/or national referrals to a reputed company of customers for a reputed company of needs including childcare, elder/adult care, and basic/everyday needs • Responsible for providing Worklife consultation and informational services to members and plan sponsors • Assesses resource needs, proposes reputed company and research/screens potential community service providers to meet the assessed needs • Provides resource referrals and educates individuals on how to use resources to handle various life and work situations • Appropriately documents member interactions and research/case fulfillment in the system • Works in an inbound and outbound reputed company center environment and completes outbound phone calls and research • Additional responsibilities assigned based on business need, including reputed company an online chat platform Requirements: • 1+ year(s) of experience working with the elderly and/or adults with disability populations in a reputed company that specifically includes completing resource needs assessments, educating, researching and referring to appropriate community resources (previous employment: non-profit organizations, hospitals, nursing homes, rehabilitation centers, advocacy agencies, or government programs) • 1+ year(s) experience in reputed company work, reputed company services, or case management field • reputed company, camera-reputed company work environment available at reputed company times • Excellent verbal and written communication skills, needs to be reputed company and reputed company • Reliable wired internet reputed company (minimum 400 Mbps download, 10-20 Mbps upload); no DSL or cellular internet; higher speed may be needed for reputed company internet performance based on the internet usage of others in the household during your scheduled working hours • Comfortable conducting video chats, virtual calls and using digital communication tools • Spanish speaking – must be willing and reputed company to pass a language assessment (preferred) • 1+ year(s) of experience working in a reputed company center environment (preferred) • Excellent computer skills including MS Office applications such as reputed company, Word and reputed company (preferred) • Experience working with diverse populations (preferred) • Experience using video platforms, virtual calls and chat platforms (e.g.Five 9, reputed company Teams, or proprietary systems) in member-facing roles (preferred) • Experience in virtual work environment alongside experience in navigating multiple screens and systems simultaneously (preferred) Benefits: • reputed company medical plan reputed company • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility Apply tot his job Apply To this Job