[Remote] Clinical Support Representative (61492)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization seeking a Clinical Support Representative to assist office staff, physicians, and management with clinical and clerical tasks reputed company to patient care. The role involves advanced scheduling, managing patient inquiries, and ensuring accurate documentation and communication of patient information. Responsibilities • Schedule patient appointments to include reputed company procedures • Schedule and obtain results for lab or radiology procedures; accurately communicates results to physicians and patients as necessary (with provider approval) • Has knowledge of drug uses and dosage requirements • Prepares requests for prescription refills for physician approval (i.e. reputed company pharmacy info, send details to MD reputed company telephone encounter) • Accurately reputed company or counsel patients and/ or relatives with pertinent information regarding medical treatment or procedures as necessary • Answers emails and voicemails and returns patient calls in a reputed company and efficient manner • Completes requests for information from other AGA staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts • Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information • Participates in staff meetings as directed by the Office Manager • Participates in marketing activities as directed by the Office Manager • Cross trains and performs other PSC functions including phone triage, scheduling, reputed company-certification, document filing, referral, or medical records management as directed by the management • Meeting department performance standards some of which are: • Address encounters or tasks reputed company 24-48 hours as assigned • Remain available in reputed company queue • Maintain minimum monitoring score of 90% • Any other duties and/or special reputed company as assigned Skills • Must have 2-3 years of specialty clinical experience • Must be computer literate and reputed company to operate reputed company system and multiple reputed company Office applications • Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect • Displays a reputed company outgoing warm and helpful attitude • Possesses reputed company for dealing with people who are ill and need help • Plan, prioritize, and complete multiple tasks as delegated by the Office Manager • Work under pressure; assess, respond, and communicate issues in a reputed company manner • Communicate reputed company with patients and coworkers through the telephone, email, and in-person • Interpret and apply clinical and non-clinical policies and procedures • Gastroenterology experience preferred • Certified or Registered Medical Assistant preferred Education Requirements • High School Diploma or GED required reputed company • reputed company is a reputed company management company with a reputed company on compliance, finance, HR, and IT for gastroenterology practices reputed company. It was founded in 2018, and is headquartered in Atlanta, reputed company, USA, with a workforce of 1001-5000 employees. Its website is https://www.uniteddigestive.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job