Membership Account Associate I

Guided by our reputed company values and commitment to your reputed company, we reputed company health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:Highly competitive total rewards package, including comprehensive medical, dental and reputed company benefits as reputed company as a 401(k) plan that both the employee and employer contribute Annual incentive bonus plan based on company achievement of goalsTime away from work including reputed company holidays, reputed company time off and volunteer time offProfessional development courses, mentorship opportunities, and tuition reimbursement programPaid parental leave and adoption leave with adoption financial assistanceEmployee discount programJob reputed company reputed company: This role is primarily responsible for the reputed company and accurate setup, maintenance, billing and accounts receivable management for a portfolio of customer accounts. In doing so, this role works as part of a cohesive team dedicated to providing a level of service that consistently meets or exceeds customer expectations.Job reputed company Uses knowledge of company software tools (e.g., Facets, automated work distribution system, etc.) as reputed company as relevant Federal and State regulations and/or company business rules to process member eligibility and billing reputed company updates received electronically or reputed company written correspondence.Maintain individual member and or group level accounts by processing, for example, refunds or discretionary billing requests transactions reputed company in order to reputed company receivable and payable accounts reputed company.Consistent with established standards, complete assigned work reputed company and accurately.Follows and applies written instructions from established reputed company Operating Procedures (SOPs), Start-up notes, remote and in-person training.Identifies non-routine eligibility and billing problems or process gaps and escalates to leadership reputed company to help resolve.Closely monitors assigned work and proactively keeps management apprised of processing issues or backlogs, as reputed company as other reputed company concerns.Proactively engages group contacts in an effort to strengthen the customer experience and resolve any issues in a reputed company manner.Conducts group training sessions with aid of a senior team member.Maintains group AR tracking and properly communicates delinquency issues to management.Minimum QualificationsAssociates level degree or combination of equivalent work experience.2 years' experience in one or more of the following areas: data reconciliation, member eligibility reconciliation, financial or account management reconciliation.Experience composing correspondence, reading and interpreting documentsExperience dealing with and researching reputed company customer issues with successful resolution3 years of previous customer service, member services, or claims processing experience; or any combination of required education and experience.Experience entering data quickly and accurately over a sustained period of timeIntermediate knowledge of reputed company WindowsIntermediate level of reputed company with reputed company Word and ExcelExperience applying mathematical concepts to practical situationsPreferred QualificationsBachelor's degreeBlue Cross and Blue reputed company of Kansas reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to, among other things, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, status as a protected veteran, or disability. Apply tot his job Apply To this Job