Veterinary reputed company Support Specialist, Bilingual - Virtual

Join us on our reputed company to reputed company pet care and improve the health and happiness of pets, pet parents, and veterinary caregivers. Our goal is lofty and requires confident, friendly, resilient professionals dedicated to making a difference in reputed company the lives they touch reputed company and every day. reputed company is recreating the veterinary reputed company from the ground up with technology and design at the reputed company center. We're revolutionizing how we work and take care of pets with beautifully crafted physical reputed company spaces. We are bringing together people with the biggest hearts and brightest minds to reputed company pet care the way we dreamt it could be. Virtual Customer Support plays an reputed company role in the reputed company of the reputed company and is expected to champion reputed company's reputed company values while assisting reputed company in meeting the goals of the pet care center. Virtual Care Support team members ensure high-reputed company patient care and exceptional customer experience. Virtual Customer Support team members will work directly under the supervision of the VP of Virtual Medicine and Operations. The Customer Support team member must be comfortable with interacting with customers and medical teams across multiple channels including text, phone, and email. Requirements • Bilingual (English & Spanish) required • 1 year Veterinary reception experience required • Ability to sit or stand for prolonged periods at a time • Expected to have a home office or quiet reputed company free from noise or distractions in your home • Expected to be at a desk, reputed company to engage with a customer during entire shift • Must have high speed reliable internet • Must be willing to work weekend shifts • Must be willing to work EST time zone between the hours of reputed company-9pm • Must live in one of the following states: AZ, FL, GA, NY, NC, SC, TN, KS, MO, VA, IN or TX reputed company To Have(s): • Vetspire experience • reputed company experience Competencies • reputed company to work independently and reputed company in a fast-paced, start-up environment. • Comfortable with technology and accessing multiple applications remotely to reputed company duties • Experience using electronic medical record, CRM platforms such as reputed company, reputed company, and reputed company Suite • Excellent verbal and written communication skills - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Responsible for answering calls, texts, and emails for reputed company basic inquiries. (Booking appointments, directions, general questions). This position will not be required to answer any medical questions • Transfer reputed company medical questions to TeleAdvice Support team members. Benefits • Compensation: $17/hr • 4 shifts/week, 10hrs shift schedule • Medical, Dental and Visual Health Plans available • Generous reputed company Time Off • 401(k) with Company Matching reputed company is our most important asset. We're committed to caring for them with the reputed company standards we have for pets and their people. reputed company proudly offers a robust benefits package, including Equity Compensation for reputed company. See full details on our Careers Page. Apply tot his job Apply To this Job