**Experienced Customer Service Representative – Remote Opportunity for Career Advancement and Growth at blithequark**
Are you a customer service professional looking for a new challenge that offers opportunities for career growth and development? Do you thrive in a collaborative team environment and enjoy building strong relationships with clients? Look no further than this exciting remote opportunity at blithequark, a leading provider of innovative customer service solutions.
**Why Consider This Job Opportunity?**
At blithequark, we believe in investing in our employees and providing them with the tools and support they need to succeed. As a Customer Service Representative, you will have the opportunity to:
* **Advance Your Career**: With a strong focus on employee development and growth, blithequark offers a clear path for career advancement and professional growth.
* **Work in a Collaborative Team Environment**: Our team is dedicated to providing exceptional customer service, and we work together to achieve our goals.
* **Engage in Meaningful Work**: As a Customer Service Representative, you will play a critical role in building strong relationships with clients and providing them with the support they need.
* **Prioritize Safety**: We are committed to maintaining a safe and healthy work environment, and we adhere to OSHA guidelines to ensure the well-being of our employees.
* **Develop New Skills**: In this role, you will have the opportunity to develop skills in exception processing and freight claims, which will help you grow professionally and personally.
**What to Expect (Job Responsibilities)**
As a Customer Service Representative at blithequark, you will be responsible for:
* **Inputting Sales Orders Daily**: With a focus on accuracy, you will input sales orders daily, ensuring that no more than 2 errors per month.
* **Setting Up and Maintaining Standing Orders**: You will set up and maintain standing orders for customers, including holds, releases, and additions.
* **Processing Exceptions**: You will process exceptions and handle related tasks such as creating credit memos and filing freight claims.
* **Attending Scheduled Meetings**: You will attend scheduled meetings and maintain a strong presence in the workplace.
* **Providing Excellent Customer Service**: You will provide exceptional customer service while adhering to company policies and safety standards.
**What is Required (Qualifications)**
To be successful in this role, you will need:
* **Minimum of 2 Years of Experience**: You will have a minimum of 2 years of experience in a relationship-building customer service environment.
* **High School Diploma**: A high school diploma is preferred, but not required.
* **Ability to Follow Safety Guidelines**: You will be able to follow safety guidelines and maintain a record free of serious injuries.
* **Strong Attention to Detail**: You will have strong attention to detail and be able to manage stress while meeting deadlines.
* **Punctuality**: You will be punctual in clocking in and out for work and lunch, with minimal errors.
**How to Stand Out (Preferred Qualifications)**
If you have the following qualifications, you will stand out as a strong candidate:
* **Experience with ERP Systems**: You will have experience with ERP systems such as Epicor.
* **Demonstrated Dedication to Tasks and Teamwork**: You will have demonstrated dedication to tasks and teamwork, and be motivated to seek growth opportunities and take on more responsibilities.
* **Self-Starter Attitude**: You will have a self-starter attitude and be able to perform without outside help.
**Work Environment and Company Culture**
At blithequark, we prioritize a positive and supportive work environment that fosters growth and development. Our team is dedicated to providing exceptional customer service, and we work together to achieve our goals. We offer a range of benefits and perks, including:
* **Flexible Work Schedule**: We offer a flexible work schedule that allows you to work from home and maintain a healthy work-life balance.
* **Professional Development Opportunities**: We offer a range of professional development opportunities, including training and mentorship programs.
* **Collaborative Team Environment**: Our team is dedicated to providing exceptional customer service, and we work together to achieve our goals.
* **Competitive Compensation and Benefits**: We offer competitive compensation and benefits, including health insurance, retirement plans, and paid time off.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
* **Salary**: A competitive salary based on experience and qualifications.
* **Benefits**: A range of benefits, including health insurance, retirement plans, and paid time off.
* **Perks**: A range of perks, including flexible work schedule, professional development opportunities, and a collaborative team environment.
**How to Apply**
If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Opportunity Employer**
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for career advancement and growth.
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