Customer Account Manager - blithequark

Unlock Your Potential as a Customer Account Manager at blithequark

Are you a seasoned sales professional looking for a new challenge? Do you have a passion for building strong relationships and driving business growth? If so, blithequark is seeking a talented Customer Account Manager to join our team in Orlando, FL, working closely with Disney.

About blithequark

blithequark is a family-owned independent Coca-Cola bottler, recognized as one of the largest privately-held and independent Coca-Cola bottlers in the United States. We take pride in selling, marketing, manufacturing, and distributing over 600 products from The Coca-Cola Company and other partner companies, including Monster Beverage Corporation and BODYARMOR. Our commitment to excellence has earned us the distinction of being named a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal.

What We Offer

At blithequark, we believe in rewarding our associates with a comprehensive Total Rewards Program, including:

• Total Wellness Programs, featuring health, dental, and vision plans
• A 401K program with a generous company match
• Supplemental Life Insurance
• Three weeks of vacation pay and 11 company-paid holidays
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Job Overview

As a Customer Account Manager at blithequark, you will be responsible for identifying and maximizing opportunities with customers, developing and selling customer business plans, and promotional plans that align with and support the customer's and blithequark's business objectives and strategies. Your goal will be to maximize profitable sales opportunities by understanding the complexities of the channel or customer's business and building enduring relationships.

Key Responsibilities

• Develop a customized yearly business plan addressing the critical needs of the customer while delivering blithequark's budgeted profit and volume
• Collaborate with customers and/or Channel to develop a yearly price/package plan that generates desired results for both Customer/Channel and blithequark
• Work with internal Business Partners (PGM, Marketing, Finance) to develop programming that accelerates incremental business and exceeds program objectives
• Conduct post-promotional analysis to measure the success levels of promotions and make necessary changes to price/package plans
• Sell-in and implement local, regional, or national marketing strategies
• Serve as a subject matter expert on assigned Customer and/or Channel, communicating weekly with frontline sales management to discuss promotional plans, display commitments, and establish goals against assigned metrics
• Work with Category Management to gain key market and customer insights and turn insights into specific actions that positively influence the customer's buying patterns
• Negotiate contracts for new business and renegotiate contracts for existing business
• Manage customer/channel forecast to ensure alignment with business trends while mitigating the risk of product supply issues

Essential Qualifications

• Bachelor's degree
• 5+ years of experience in the consumer goods industry
• Previous experience managing multiple key accounts
• Experience working with Nielsen and other syndicated data
• Experience developing successful annual business plans and price/package for retail customers
• Ability to thrive in a fast-paced, ever-changing environment
• Strategic Selling, Conceptual Selling, and Account Management skills
• Consumer goods and Beverage Industry knowledge
• Customer-focused
• Bilingual preferred
• Experience influencing effective negotiation and selling with retailers

Preferred Qualifications

• Strong communication skills (Listening, Speaking, Writing, Inquiring)
• Previous experience within category management
• Strong negotiation, collaboration, and analytical skills
• Food Service on Premise (FSOP), Direct Store Delivery (DSD), and/or Beverage category experience

Career Growth and Development

At blithequark, we are committed to the growth and development of our associates. As a Customer Account Manager, you will have opportunities to:

• Develop your skills in sales strategy, account management, and category management
• Collaborate with cross-functional teams to drive business growth
• Stay up-to-date with industry trends and best practices
• Take on additional responsibilities and contribute to the success of the company

Work Environment and Culture

blithequark is an Equal Opportunity Employer that values diversity and inclusion. Our culture is built on a foundation of trust, integrity, and respect. We offer a dynamic and supportive work environment that encourages collaboration, innovation, and creativity.

Compensation and Benefits

We offer a competitive compensation package, including a salary and benefits, such as health, dental, and vision plans, 401K matching, and paid time off. Our Total Rewards Program is designed to recognize and reward our associates for their hard work and dedication.

Join Our Team

If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Customer Account Manager role at blithequark. As a key member of our team, you will have the opportunity to drive business growth, build strong relationships, and develop your skills in a dynamic and supportive environment.

Don't miss this opportunity to join our team and take your career to the next level. Apply now and become a part of the blithequark family!