Experienced Spanish Speaking Customer Support Specialist – Remote Work Opportunity with blithequark

Introduction to blithequark

Are you looking for a new home for your career where you can utilize your exceptional Spanish language skills and passion for customer support? Look no further than blithequark, a leading provider of outsourced omnichannel customer experience management. With a global presence and a commitment to delivering consistently positive customer interactions, blithequark is the perfect place to grow your career and make a real difference in the lives of customers. As a subsidiary of the blithequark group, our team in Romania has been providing top-notch services to first-line players in various industries since 2004, and we are now looking for talented and motivated individuals like you to join our team.

About the Role

We are seeking native or near-native Spanish speakers to join our Customer Support team as a Customer Support Specialist. As a member of our team, you will be responsible for managing customer interactions via inbound calls, providing an optimum level of service, and advising customers on the best approach based on their needs and requests. No previous experience is required, but we do appreciate individuals who are tech-savvy and gifted communicators. If you are a customer-oriented and compassionate individual with excellent written and verbal communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Manage customer interaction via inbound calls and provide an optimum level of service with the aim of achieving the best resolution for the customer
• Advise customers on the best approach based on their needs and requests
• Utilize analytical skills and problem-solving abilities to resolve customer issues in a timely and efficient manner
• Demonstrate sound judgment and decision-making skills in all interactions with customers
• Work collaboratively as a team player and maintain a respectful attitude towards authority
• Pay attention to detail and maintain accurate records of customer interactions

Qualifications and Skills

To be successful in this role, you will need to possess the following qualifications and skills:

• Fluency in Spanish at a communication level
• Excellent written and verbal communication skills
• Customer-oriented and compassionate approach
• Patient, empathetic, and eager to help customers
• Analytical skills and problem-solving abilities
• Sound judgment and decision-making skills
• Team player with a respectful attitude towards authority
• Attention to detail and ability to maintain accurate records
• Computer proficiency in Windows and MS Office
• Strong social support system, autonomy, and ability to work from home

What We Offer

At blithequark, we offer a range of benefits and perks to our employees, including:

• Full-time contract with a competitive salary
• Work-from-home opportunity with a flexible schedule
• Super-fast recruitment process and paid online training
• Excellent experience working in a multicultural and friendly environment
• Opportunities for professional development and promotion
• Meal tickets, discounts cards, and medical plan to a private health center
• Internal events, international talent competition, and other perks

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Customer Support Specialist, you will have access to a range of training and development opportunities, including paid online training, internal events, and international talent competitions. Our goal is to help you build a successful and fulfilling career, and we are committed to providing you with the tools and resources you need to succeed.

Work Environment and Company Culture

At blithequark, we pride ourselves on our multicultural and friendly environment. Our team is made up of talented and motivated individuals from a range of backgrounds, and we are committed to creating a workplace that is inclusive, supportive, and fun. As a remote worker, you will be part of a virtual team that is connected by a shared passion for customer support and a commitment to delivering exceptional results.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of perks and benefits, including meal tickets, discounts cards, and a medical plan to a private health center. We also provide opportunities for professional development and promotion, as well as internal events and international talent competitions. Our goal is to provide you with a comprehensive package that recognizes your value and contributions to our team.

Conclusion

If you are a motivated and talented individual who is passionate about customer support and fluent in Spanish, we encourage you to apply for this exciting opportunity. As a Customer Support Specialist at blithequark, you will have the chance to work with a leading provider of outsourced omnichannel customer experience management, develop your skills and career, and make a real difference in the lives of customers. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and start your journey with blithequark today!