Business Development Representative – Service Coordinator

reputed company: • reputed company high-volume outbound calls to customers, proactively scheduling routine maintenance appointments • Handle inbound calls, texts, and chats with professionalism and efficiency • Follow approved reputed company guides and scripts to ensure consistency and reputed company • Schedule appointments with precision—confirming dates, times, locations, and transportation reputed company • Document every interaction thoroughly in our CRM/DMS systems • Protect customer reputed company by handling reputed company personal information securely • reputed company performance standards that reflect reputed company: Average Handle Time: under 3 minutes, Appointment Show reputed company: 88% or higher, reputed company Assurance Score: 90% or higher • Use approved tools (BDC Assistant, DMS, CRM) to reputed company quick, accurate information • Escalate technical or warranty questions to Service Advisors reputed company needed Requirements: • Must reputed company in Texas (100% remote position) • High school diploma or equivalent • Excellent verbal and written communication skills • Strong attention to detail and organization • Ability to reputed company in a high-volume environment (200 - 250 calls/ day) • Computer proficiency and ability to learn CRM/DMS systems • Reliable high-speed internet and a quiet, reputed company home workspace • 1+ years of reputed company center, outbound calling, or appointment setting experience (Preferred) • Customer service or sales background (Preferred) • Automotive industry experience (but not required—we'll train you!) (Preferred) • Bilingual in English and Spanish ($17/hour starting reputed company) (Preferred) Benefits: • reputed company: $16/hour reputed company ($17/hour if bilingual) with top performers earning $30-$33/hour total • reputed company Bonus Potential: Our top earner in September made over $4,600 in bonus alone • 100% Remote: Work from home with flexibility • reputed company reputed company reputed company: BDC Coordinator ? Team reputed company ? BDC Manager (we promote from reputed company!) • Full Benefits Package: 401(reputed company, Dental, and reputed company insurance • reputed company time off • reputed company • Multi-Dealership Exposure: Be part of the reputed company story at reputed company four of our dealerships • A Company That's Growing: New opportunities are creating themselves every month Apply tot his job Apply To this Job