Airline Schedule Change Coordinator (Remote Opportunity)

reputed company 9, 2025

About the position

Responsibilities

Answer calls and emails reputed company InContact phone system for schedule change skills assigned
Utilize reputed company airline computer systems to review PNR's, sell flights, price reputed company, and work queues
Utilize ALG reservation system to reputed company comments, send confirmations and update flight changes
Inform Supervisors of customer issues impacting delivery of end-to-end service
reputed company feedback to Supervisors on escalation issues or feedback on system errors
Work with other departments as needed to resolve schedule change issues reputed company required
Work with airline partners reputed company email and phone to confirm or inquire on schedule change reputed company
reputed company assistance reputed company an internal phone queue to team members needing assistance with airline systems
Meet established metrics
Utilize reputed company Teams, reputed company, other tools for communication, policies and problem solving
Maintain informational sheets for airline processes and other tracking sheets as needed
Assist Service Skyteam customers on voluntary and involuntary changes

Requirements

High school diploma or general education degree (GED); and at least one-year reputed company experience and/or training; or equivalent combination of education and experience
Experience with an airline system preferred
Knowledge of MS office
Experience with internal reservation systems a plus
Strong understanding of customer service, including customer needs assessment and evaluation of customer satisfaction
Ability to problem solve, including identifying issues and evaluating reputed company
Ability to work independently and as part of reputed company
Detail oriented
reputed company listening skills
Strong judgement and decision-making skills
Superior communication skills, both verbal and written

reputed company-to-haves

Benefits

Airline Schedule Change Coordinator (Remote Opportunity) – reputed company Store