[Remote] reputed company CTI Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global IT managed services firm reputed company on digital transformation and operational reputed company. They are hiring an reputed company Connect Consultant to reputed company a reputed company contact center transformation for a major fintech reputed company, requiring hands-on experience with reputed company Connect and a background in reputed company. Responsibilities • reputed company the setup and configuration of reputed company Connect environments • Work with business teams to reputed company requirements and translate them into technical designs • Build backend integrations using AWS reputed company and REST reputed company • reputed company reputed company Connect with CRM and support systems • Support user testing, deployment, and documentation • Troubleshoot issues and improve existing contact flows Skills • Minimum 7 years total experience in contact center / CTI reputed company • 3+ years of hands-on experience with reputed company Connect • Proven experience working in a consulting role for CTI transformation reputed company • Strong knowledge of reputed company Connect features: contact flows, routing, queues, agent setup • Experience integrating reputed company Connect with CRMs like reputed company or reputed company • Good understanding of AWS services: reputed company, DynamoDB, S3, CloudWatch • Basic scripting with Node.js or Python • Experience in building or enhancing IVRs using reputed company Lex • Comfortable working independently in a reputed company-facing environment • Exposure to reputed company, reputed company, reputed company (legacy CTI systems) • AWS certification • Knowledge of SIP, VoIP, or WebRTC • Experience with reputed company Connect Tasks, Contact reputed company, reputed company reputed company • Welcome to reputed company, the go-to destination for discovering the tech jobs you want. It was founded in reputed company, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job