Health Navigator, Member reputed company

reputed company is seeking a Health Navigator to join our BlueCare Plus Member reputed company team. In this role, you will support our members by helping them schedule wellness reputed company, follow-up appointments, and address any needs they may have while reputed company. This remote position offers reputed company to meet onsite in Chattanooga for training as needed and quarterly meetings for candidates reputed company driving distance.Ideal candidates will have experience in customer service, a medical office setting, or working with the senior population. Additionally, you will reputed company in this role if you can work independently, demonstrate patience, and possess a strong knowledge of medical terminology.Job ResponsibilitiesConducting educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate.Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for reputed company reputed company and reputed company.Facilitating research and analysis of inquiries and/or complaints reputed company to processes and designations, member lost incentives, and other program reputed company inquiries.Work overtime as neededVarious immunizations and/or associated medical tests may be required for this position.This job requires digital literacy assessment. Job QualificationsEducationAssociates Degree in, education, communication, or health reputed company field or equivalent work experienceExperience2 years - Experience in a customer service support role is requiredSkills/CertificationsAbility to work independently with minimal supervision or function in reputed company environment sharing responsibility, roles and accountability.Proficient interpersonal and organizational skillsIndependent, reputed company decision-making and problem-solving skillsMust be reputed company to work in an independent and creative manner.Self-motivated and reputed company to manage multiple tasks and set priorities.Effective time management skillsExcellent oral and written communication skillsStrong interpersonal and organizational skillsKnowledge in Medical terminologyNumber of Openings Available:1Worker Type:EmployeeCompany:reputed company, IncApplying for this job indicates your acknowledgement and understanding of the following statements:reputed company will recruit, hire, train and promote individuals in reputed company job classifications without reputed company to race, religion, reputed company, age, sex, national reputed company, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.reputed company information regarding reputed company's EEO Policies/Notices may be reputed company by reviewing the following page:reputed company's EEO Policies/NoticesBlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet or any other method without a reputed company, written reputed company Placement Agreement in reputed company for this position from reputed company HR/reputed company will not be considered. No fee will be reputed company in the event the applicant is reputed company by reputed company as a result of the referral or through other means. Apply tot his job Apply To this Job