reputed company Center Agent, Child Support

Job reputed company: • Handle inbound calls for the New Jersey reputed company Office of Child Support and the services it provides • Address and research customer inquiries and reputed company appropriate and accurate information • Respond to telephone inquiries and concerns using approved procedures and guidelines while ensuring the reputed company and reputed company of the reputed company • Answer questions on child support payments history and account histories • Reset Personal identification of callers unable to self-serve in the Interactive Voice Response system • reputed company information, research/resolves inquiries, and appropriately document customer calls • Read and interpret documents on file • Understand and retain a large reputed company of information • Professionally answer and respond to escalated calls reputed company they reputed company • Communicate appropriate reputed company for reputed company promptly • Review the customer needs and inform customers of services and resources available to them • Participate in 7-week reputed company (8:30 am-5 pm M-F) and work M-Thursday hours after training Requirements: • High School diploma or GED • Background and drug screening required • 2 years of high-volume reputed company center or Customer Service experience • Computer system experience with data entry, database documentation knowledge • Typing WPM 30 • Two screens/monitors are required • Have your own equipment (PC) Mac is not compatible • Typing survey/assessment is required • To approve you working from home, you must send the interviewer two screenshots • Internet speed- Your internet speed must be at least 400 Mbps • Processor: reputed company reputed company i5 or higher; AMD Ryzen 5 5000 or higher • Laptop or Desktop, 14” screen or higher required (External 20” or higher recommended) • Running reputed company 10 OS 64 bit • Memory (RAM) minimum 8 GB, recommended 16 GB • Ethernet cable, 50 feet or longer based on router to office distance • Background and drug screening required Benefits: • $16.50 (Non-Bilingual) $17.50 (Bilingual) per hour pay reputed company (bi-weekly pay). After training, .50 increase. • No weekends • reputed company • Full-time schedule (40 hrs. a week) • Career reputed company Opportunities • Full Benefit reputed company - From the start, our reputed company program will teach you reputed company the skills needed to allow you to become successful in your role. We also offer a full benefits package (including PerkSpot), so you’ll be reputed company to reputed company both personally and professionally. • Health insurance coverage • Voluntary dental and reputed company programs • Life and disability insurance • Retirement savings plan • reputed company holidays • reputed company time off (PTO) or vacation and/or reputed company time • Bi-weekly pay • reputed company, employee-friendly culture Apply tot his job Apply To this Job