Experienced Customer Service Representative - Seasonal Work From Home Opportunity Supporting Top Outdoor Brands

Join the Team at blithequark and Make a Difference in Customer Experience

blithequark is seeking highly skilled and motivated Customer Service Representatives to join our team on a seasonal basis. As a leading player in the outdoor industry, we support a portfolio of iconic brands that inspire people to explore and connect with nature. If you're passionate about delivering exceptional customer experiences and want to work with some of the most exciting brands in the industry, we want to hear from you!

About blithequark and Our Brands

blithequark is a global leader in the outdoor industry, with a portfolio of brands that include The North Face, Vans, Timberland, and more. Our brands are synonymous with quality, innovation, and a passion for the outdoors. We're committed to creating products and experiences that inspire people to live active, adventurous lives. Our Customer Service team plays a critical role in delivering exceptional experiences for our customers, and we're looking for talented individuals to join our team.

Why Join Our Team?

By joining our team as a Customer Service Representative, you'll have the opportunity to:

• Earn a competitive hourly rate of $16.00
• Choose from full-time or part-time hours, with a minimum of 20 hours per week
• Work from the comfort of your own home for the entire seasonal assignment
• Enjoy discounts on our brands' products
• Be part of a dynamic team that's passionate about delivering exceptional customer experiences

Key Responsibilities

As a Customer Service Representative at blithequark, you'll be responsible for:

• Providing exceptional customer service through inbound calls, live chat, and email correspondence
• Processing product orders and resolving customer inquiries in a timely and efficient manner
• Assisting customers, sales reps, and management with order-related issues and inquiries
• Analyzing and processing customer requests for return authorization and credits
• Maintaining effective communication with customers to provide ongoing information about sales, promotions, and product issues
• Providing technical and product information to respond to customer inquiries
• Servicing customers over social media platforms, warranty claims, and other special projects (for certain representatives)

Requirements

To be successful in this role, you'll need:

• To reside in Wisconsin or North Carolina
• To be at least 18 years of age
• To be able to work at least 20 hours per week between 7:00 am and 6:30 pm CST
• Strong computer skills and the ability to multi-task in a fast-paced environment
• Reliable internet and a quiet workspace with minimal distractions

What We Offer

At blithequark, we're committed to providing a supportive and inclusive work environment that allows our team members to thrive. Here are just a few benefits you can expect:

• Competitive hourly rate ($13.80 - $17.25 per hour)
• Opportunities for career growth and professional development
• Comprehensive benefits package, including medical, dental, and vision coverage (details available on www.MyVFbenefits.com)
• Diverse and inclusive work environment that values all employees
• Equal employment opportunity for all applicants and employees

Our Culture and Values

At blithequark, we're passionate about creating a work environment that's inclusive, supportive, and inspiring. Here are just a few things you can expect:

• A dynamic team that's passionate about delivering exceptional customer experiences
• Opportunities for growth and development
• A culture that values diversity, equity, and inclusion
• A flexible work environment that supports work-life balance

How to Apply

If you're excited about the opportunity to join our team as a Customer Service Representative, we want to hear from you! Please submit your application through our website. We can't wait to welcome you to the blithequark team!

Equal Employment Opportunity

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We comply with all local, state, and federal laws and are committed to providing a workplace that's free from harassment and discrimination.

Accommodations and Accessibility

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require assistance with the application process, please contact us at peopleservices@blithequark.com.

Fair Chance Ordinance

blithequark is committed to complying with all applicable local Fair Chance Ordinance requirements, including the San Francisco Fair Chance Ordinance. We consider qualified applicants with arrest and conviction records for employment.

Don't miss this opportunity to join our team and make a difference in the lives of our customers. Apply now to become a Customer Service Representative at blithequark!