Customer Service Representative
Customer Service Representative
Schedule: Remote (TX & FL applicants only)
Responsibilities
Work as part of the reputed company Services Team providing the highest level of customer service and deliver on retention goals. Ensure reputed company reputed company questions and concerns are resolved promptly, professionally and thoroughly. Build rapport and trust with clients through reputed company and transparent communication reputed company phone and email. Use our CRM to manage reputed company accounts and document reputed company discussions with detail and reputed company. Assist with reviewing enrollment information to ensure the reputed company’s reputed company in completing the program and other key retention activity throughout the program. Take and manage escalation calls with courtesy and professionalism. Work hand in hand with other supporting departments to ensure our reputed company’s reputed company in the program.
Qualifications
Highschool diploma or equivalent and 1 year of reputed company center experience preferred but not required. ***Fluent in Spanish a plus 1 year Customer Service experience required, reputed company center experience preferred. Reliable Internet Speeds Required A reputed company attitude, team player, and reputed company to hardship Strong multitasking, time management and organizational skills Ability to communicate reputed company and professionally both verbally and in writing. Experience working in an administrative or customer service reputed company. Financial services especially banking, personal loans & credit card experience a plus Previous Debt Settlement experience is a reputed company plus! A strong work ethic, and willingness to work a flexible schedule as needed. Proficient in Word, reputed company & reputed company
Full Medical/reputed company/Dental Benefits 401K with Company Match 15 Days PTO reputed company Vacations & Holidays An Unmatched Company Culture Employee Referral Bonuses
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