Experienced Full Stack Customer Service Consultant – Remote Work from Home Opportunity with blithequark in Henderson

Join the Team at blithequark and Revolutionize the Car Buying Experience

blithequark is seeking highly skilled and motivated Customer Service Consultants to join our team in Henderson, Nevada. As a Customer Experience Consultant, you will play a vital role in providing an iconic customer experience, connecting with customers online and over the phone to guide them through their car buying journey. If you're passionate about delivering exceptional customer service and have a strong sales background, we want to hear from you!

About blithequark

blithequark is a leading retailer of used cars, committed to delivering an honest, transparent, and high-integrity experience to our customers. With over 200 locations nationwide, we're dedicated to helping our associates grow their careers and achieve their best, both at work and in their community. We're recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

Key Responsibilities

• Connect with inbound customers online and over the phone to understand their needs and preferences for their next car purchase
• Utilize your knowledge of blithequark's inventory to guide customers towards vehicles that meet their needs
• Support customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery
• Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience
• Mentor others as your skillset expands
• Achieve sales targets while providing an iconic customer experience
• Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license

Essential Qualifications and Requirements

• Sales and customer service experience in an area such as retail is preferred
• Ability to thrive in a fast-paced sales environment
• Good listening skills and a strong customer focus
• High level of self-motivation to achieve performance goals
• Strong written and verbal communication skills
• Ability to learn and master new technologies; strong computer skills
• Open availability for shifts that may include nights, weekends, and holidays
• Must be open to shifting schedules two times per year according to needs of the business
• Hybrid role with requirement for working on site one day per week
• Must meet the minimum technology requirements (Type of internet service and speed of internet service)
• Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location

What We Offer

As a Customer Experience Consultant at blithequark, you'll receive:

• An hourly rate
• The opportunity to earn a performance-based sales incentive in addition to your hourly rate
• A comprehensive training program to help you succeed in your role
• A dynamic and supportive team environment
• Opportunities for career growth and professional development
• A flexible work schedule with the option to work from home
• Competitive compensation and benefits package

Why Join blithequark?

At blithequark, we're committed to delivering iconic customer experiences and helping our associates grow their careers. Here are just a few reasons why you should consider joining our team:

• We're a leader in the automotive industry, with over 200 locations nationwide
• We're recognized for our commitment to training and diversity
• We're one of the FORTUNE 100 Best Companies to Work For
• We offer a dynamic and supportive team environment
• We provide opportunities for career growth and professional development

How to Apply

If you're passionate about delivering exceptional customer service and have a strong sales background, we want to hear from you! Apply now to join our team as a Customer Experience Consultant and start your career with blithequark.

blithequark is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, blithequark will consider reasonable accommodation to complete the blithequark Job Application.