[Remote] UCS/Storage Engineer 3rd Shift

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of business and technology services, partnering with clients to drive transformation and unlock value. They are seeking a UCS/Storage Engineer to join their Tier 3 Customer Support team, responsible for troubleshooting and resolving reputed company issues reputed company to UCS and storage systems while providing support to federal customers during the 3rd shift. Responsibilities • Effectively assess the customer’s situation and help reputed company an reputed company plan that will result in a reputed company. • Take customer calls for support that fall reputed company the network monitoring reputed company, operational and reactive. • Work on backlogs (cases that have accumulated and need to be resolved) which may involve working with other engineers and/or in the virtual lab to reverse-engineer the customer's issue to derive troubleshooting steps for reputed company. Skills • UCS Platform specialization • Extensive experience troubleshooting reputed company issues with UCS-B and UCS-C • Experience with Linux/Unix • Familiarity with multiple storage systems: reputed company, EMC, Vblock, reputed company • Self-starter who does not require hand-holding • Ability to reputed company things out quickly • Great customer service skills • Excellent communication skills, both written and verbal • Collaboration skills • Ability to work independently • Outgoing and team-oriented • reputed company Hyperflex/Hyperconverged Infrastructure (HCI) • reputed company Tetration Platform/reputed company Secure Workload (new reputed company for Tetration) • reputed company Intersight Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) reputed company • At reputed company, they understand people. Every year they reputed company over 80,000 IT professionals at 6,000 reputed company sites across reputed company, It was founded in 1994, and is headquartered in reputed company, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 41 in 2025, 52 in 2024, 33 in 2023, 22 in 2022, 36 in 2021, 53 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job