Part-time Chat Specialist at blithequark - College Station, TX - Enhancing Customer Experience in Automotive Sales and Service

Join blithequark's Team as a Part-time Chat Specialist and Revolutionize Automotive Customer Service

At blithequark, we're not just changing the game; we're redefining the way automotive and recreational vehicle sales, service, and finance are experienced online. As a leading affiliate in the industry, we're committed to providing exceptional customer service through innovative online chat solutions. If you're passionate about delivering top-notch service, thrive in a fast-paced environment, and are looking for a part-time opportunity that challenges and rewards you, we want to hear from you!

About blithequark and the Role

blithequark is at the forefront of transforming the automotive industry's customer interaction landscape. Our platform enables potential customers to engage with dealerships through online chat, inquiring about sales, service, finance, and more. As a Chat Specialist at blithequark, you'll be the face of our dealer clients, providing accurate information, scheduling appointments, and capturing leads. It's a role that demands a unique blend of customer service expertise, technical savvy, and the ability to multitask with ease.

Key Responsibilities

• Handle a diverse range of customer inquiries via online chat, ensuring timely and accurate responses.
• Provide detailed information about automotive and recreational vehicle products and services, staying up-to-date with the latest offerings.
• Schedule appointments and capture customer contact information for lead generation, ensuring a seamless follow-up process for our clients.
• Develop and maintain an extensive knowledge base of products and services, adapting to changes and updates in the industry.
• Summarize customer interactions for client review, highlighting their needs and preferences.

Qualifications and Skills

While previous experience in retail customer service or the automotive industry is a plus, it's not a prerequisite. What we look for are individuals with a positive attitude, a knack for technology, and excellent communication skills.

Essential Qualifications:

• Typing speed of at least 35 WPM; 40 WPM or higher is preferred.
• Basic proficiency in internet navigation and Windows-based computer skills.
• A positive and professional demeanor, both written and verbal.
• Excellent communication skills, with the ability to adapt to a variety of customer inquiries.
• Flexibility to work in a fast-paced environment and adapt to change.

Preferred Qualifications:

• Previous experience in customer service or the automotive industry.
• Strong multitasking abilities, with gaming experience being a plus.

Training and Work Schedule

To ensure your success in this role, blithequark offers comprehensive training. You'll be required to attend 4 weeks of training, Tuesday through Saturday, between 10:00 AM and 6:30 PM CST. Following training, you'll work 5-hour shifts daily. This is a part-time opportunity that fits around your schedule, providing a great work-life balance.

Career Growth and Learning Benefits

At blithequark, we're committed to your growth and development. As a Chat Specialist, you'll gain invaluable experience in customer service, sales, and the automotive industry. Our training programs are designed to equip you with the skills needed to excel in your role and beyond. Whether you're looking to advance within blithequark or take your skills elsewhere, we provide the foundation for your success.

Work Environment and Company Culture

Our College Station office is more than just a workplace; it's a community. We offer a relaxed yet professional environment, complete with amenities like onsite dining, a medical center, and a fitness center. Our sports and social leagues, along with volunteering initiatives through our Associate Foundation, foster a culture of camaraderie and social responsibility. We promote a healthy lifestyle, maintaining a non-smoking environment that encourages well-being.

Compensation, Perks, and Benefits

While specific compensation details are competitive and based on experience, blithequark offers a comprehensive benefits package that includes access to our state-of-the-art facilities and training programs. Our part-time schedule allows for a great balance between work and personal life, and our culture of recognition and reward ensures that your hard work is appreciated.

Why Join blithequark?

blithequark is not just a company; it's a platform for change. We're changing the way the automotive industry interacts with its customers, one chat at a time. By joining our team as a Part-time Chat Specialist, you'll be at the forefront of this revolution. You'll have the opportunity to work with a talented team, develop your skills, and contribute to a company that's making a real difference.

If you're ready for a challenge, are passionate about customer service, and are looking for a part-time opportunity that offers growth and development, apply to blithequark today. Let's redefine the future of automotive customer service together!

Don't miss this chance to be part of a dynamic team that's shaping the future of the automotive industry. Apply now and start your journey with blithequark!