Co-op, Airport Customer Service (ACS) at blithequark Salt Lake City, Spring 2025

Join the blithequark Team as a Co-op in Airport Customer Service and Take Your Career to New Heights

Are you a driven and ambitious student looking for a unique opportunity to gain hands-on experience in the aviation industry? Do you aspire to work in airline management or a related field? If so, we have an exciting opportunity for you to join blithequark's Airport Customer Service (ACS) team as a Co-op in Salt Lake City, Utah, for the Spring 2025 semester.

About blithequark and the Airport Customer Service (ACS) Team

blithequark is a leading airline that operates with a strong commitment to excellence and customer satisfaction. The ACS team plays a vital role in ensuring the smooth operation of blithequark's Salt Lake City hub, providing top-notch customer service, and driving operational performance. As a Co-op with ACS, you will have the chance to work with various departments, including Above Wing (AW), Below Wing (BW), and the Airport Coordination Center (ACC), gaining a comprehensive understanding of the airline's operations.

Key Responsibilities and Projects

As a Co-op with ACS, you will be assigned individual duties and work on a larger project that will be presented to Hub Leadership at the end of the semester. Your responsibilities will include:

• Collaborating with specific blithequark teams and working with multiple departments within the hub to drive operational performance.
• Participating in Incident Analysis reports and Injury Prevention Group sessions, as well as attending station safety meetings.
• Engaging in employee recognition events and contributing to the overall success of the ACS team.
• Working with external business partners, such as TSA, DOT, aircraft cleaning vendors, fueling vendors, and the Salt Lake City Department of Aviation.
• Assisting in various departments, including Flight Safety, Operations Customer Center, Technical Operations, and In-Flight Service.
• Analyzing data, reading and summarizing new regulations, and problem-solving quickly to support the team's objectives.

What You Need to Succeed

To be considered for this Co-op position, you must meet the following minimum qualifications:

• Be enrolled in an undergraduate degree program with an aviation management discipline during the duration of the Co-op.
• Maintain a competitive GPA and be in good academic standing with your university.
• Aspire to work in the field of Aviation or Airline Management.
• Demonstrate competency in skills such as data collection and analysis, reading and summarizing new regulations, and problem-solving quickly.
• Possess working knowledge of Microsoft Outlook, Access, Word, Excel, Forms, PowerPoint, and Smartsheet.
• Have excellent communication skills, be able to process complicated issues quickly, and maintain confidentiality when dealing with sensitive information.
• Be able to acquire a SIDA badge for SLC, including a U.S. Customs seal and SLC driving endorsement, and pass blithequark's Physical Agility Test (PAT).
• Consistently prioritize safety and security of self, others, and personal data.
• Embrace diverse people, thinking, and styles.
• Possess a high school diploma, GED, or high school equivalency.
• Be at least 18 years of age and have authorization to work in the United States.

What Will Give You a Competitive Edge

To stand out as a candidate, you should possess the following preferred qualifications:

• Be a self-starter, able to multitask, and an innovative thinker.
• Be actively engaged with the community and/or student organizations, particularly those with an aviation focus.
• Possess Project Management experience or similar academic immersion.

Co-op Program Outline

The blithequark Co-op program is designed to provide you with a comprehensive and immersive experience. Here's an overview of the program:

• Co-ops will spend three alternating semesters working full-time at blithequark.
• Example: SPRING - working, SUMMER - school, FALL - working, SPRING - school, and SUMMER - working.
• At the end of the program, you will have one full year of experience, providing a strong foundation for your future career.

Benefits and Perks

As a Co-op with blithequark, you will receive a competitive compensation package and a range of benefits, including:

• Paid Co-op position with a competitive salary.
• Standby travel anywhere in the blithequark system while off duty.
• Propel Pilot Career Path Program eligibility.
• Career Development and Volunteer Community Service opportunities.

Work Environment and Company Culture

blithequark is committed to creating a positive and inclusive work environment that fosters growth, innovation, and teamwork. As a Co-op with ACS, you will be part of a dynamic team that values diversity, safety, and customer satisfaction. You will have the opportunity to work with experienced professionals, learn from their expertise, and develop your skills in a fast-paced and dynamic environment.

Conclusion

If you are a motivated and ambitious student looking for a unique opportunity to gain hands-on experience in the aviation industry, we encourage you to apply for the Co-op position with blithequark's Airport Customer Service team in Salt Lake City, Utah. This is an excellent chance to develop your skills, build your network, and take your career to new heights. Don't miss out on this opportunity to join the blithequark team and be part of a dynamic and innovative organization.

Apply now and take the first step towards a rewarding and challenging career with blithequark!