Experienced Student Customer Service Coordinator – Patron Relations, Facility Maintenance, and Event Support at blithequark

Join the Team at blithequark: Where Service Meets Community

blithequark is seeking a highly motivated and enthusiastic Student Customer Service Coordinator to join our Rec Center Facilities team. As a Student Customer Service Coordinator, you will play a vital role in ensuring the safety and well-being of our patrons while providing exceptional customer service. This is a fantastic opportunity to gain valuable work experience, develop your skills, and be part of a dynamic team at blithequark.

About blithequark

blithequark is a leading institution dedicated to providing a world-class learning experience for its students. With a strong focus on community engagement, academic excellence, and student success, we offer a range of opportunities for students to get involved, learn, and grow. Our Rec Center Facilities team is an integral part of the blithequark community, providing a safe and welcoming environment for students, faculty, and staff to relax, socialize, and stay active.

Job Summary

As a Student Customer Service Coordinator at blithequark, you will be responsible for greeting patrons and guests, ensuring their safety and well-being, and maintaining a positive and approachable demeanor to promote patron-employee relations. You will also serve as a first responder to accidents within the building and assist with various customer service inquiries.

Key Responsibilities

• Greet patrons and guests, ensuring their safety and well-being while maintaining a visibly positive and approachable composure.
• Serve as a first responder to accidents within the building and provide assistance as needed.
• Assist customers with various questions and problems in customer service areas.
• Perform basic cleaning responsibilities, including trash, equipment, and laundry.
• Assist with special event set-up and operations.
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies.
• Find a substitute when unavailable to ensure seamless coverage.

Requirements and Qualifications

Essential Qualifications:

• Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment.
• BBP Certification obtained within the first 30 days of employment.

Preferred Qualifications:

• Previous experience in customer service, facilities management, or a related field.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Excellent communication and interpersonal skills.

Skills and Competencies

To succeed as a Student Customer Service Coordinator at blithequark, you will need:

• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic knowledge of facilities management and maintenance.
• Ability to lift 25 pounds and stand for long periods.
• Excellent problem-solving and conflict resolution skills.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing opportunities for growth and development for all our employees. As a Student Customer Service Coordinator, you will have access to:

• Training and development programs to enhance your skills and knowledge.
• Opportunities for advancement within the Rec Center Facilities team or other departments at blithequark.
• Flexible scheduling to accommodate your academic and personal commitments.

Work Environment and Company Culture

At blithequark, we strive to create a welcoming and inclusive environment for all our employees. Our Rec Center Facilities team is a dynamic and supportive community that values:

• Diversity, equity, and inclusion.
• Excellence in customer service and facilities management.
• Collaboration and teamwork.
• Professional development and growth.

Compensation, Perks, and Benefits

We offer a competitive hourly rate for student positions, which can be found on our website. As a Student Customer Service Coordinator at blithequark, you will also enjoy:

• Flexible scheduling to accommodate your academic and personal commitments.
• Opportunities for advancement and professional growth.
• A dynamic and supportive work environment.

How to Apply

If you are a motivated and enthusiastic student looking for a challenging and rewarding experience, we encourage you to apply for the Student Customer Service Coordinator position at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience.

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

blithequark participates in E-Verify and requires a criminal background check for all positions.

For more information about blithequark's diversity initiatives, mission, and core values, please visit our website.