**Experienced Full Stack Remote Sales Representative/Customer Service – Travel Package Sales and Customer Experience**
Are you a driven and charismatic individual with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join blithequark as a Full or Part-Time Remote Sales Representative/Customer Service, where you will play a vital role in shaping the future of travel package sales and customer experience.
**About blithequark**
blithequark is a leading provider of innovative travel solutions, dedicated to helping customers achieve their travel goals. Our mission is to deliver personalized itineraries that exceed our customers' expectations, while fostering a culture of teamwork, innovation, and customer-centricity. As a remote sales representative/customer service, you will be an integral part of our team, working closely with customers to create unforgettable travel experiences.
**Key Responsibilities**
As a Remote Sales Representative/Customer Service, you will be responsible for:
* Exemplifying blithequark's Core Values and Mission Statement, living out our culture, and inspiring others to do the same
* Fostering teamwork by collaborating with and helping teammates with a positive and professional attitude
* Surprising and delighting each client, innovating on how we can do this more often and consistently, and ensuring no client falls through the cracks
* Responding to client requests and questions as directed
* Applying for payments and sending out payment reminders
* Managing flight changes and seat assignments
* Concierge-related details for clients, such as spa, touring, dinner reservations
* Corresponding with clients on preferences, assisting with arranging surprises and welcome notes, and notifying hotels of client preferences no later than 1 week before departure
* Preparing client documents and travel tips, either electronically or hard copies, advising of what should be printed, etc. no later than 3 weeks before departure
* As needed, assisting with distributing information to and coordinating internal and/or team needs
* Updating daily activity, reporting, and status in cloud-based CRM
* Setting schedules and managing time effectively and efficiently
* Managing client profiles and bookings
* Serving as backup travel support/main point of contact as needed in case of emergencies (can occur outside of normal office hours)
* Continuing to grow in savvy and proficiency to implement tools to heighten our remote workplace culture
**Essential Qualifications**
To succeed in this role, you must possess:
* A driven and self-starting attitude, with a positive mindset, proactivity, and trustworthiness
* Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented, with a significant amount of responsibility and accountability for results
* Strong verbal and written communication skills
* A team player mentality, willing and able to "roll up your sleeves" to complete a project
* A high degree of autonomy, with the capability of working remotely
**Preferred Qualifications**
While not required, the following qualifications are highly desirable:
* Experience in sales, customer service, or a related field
* Familiarity with cloud-based CRM systems
* Proficiency in Spanish or other languages
* Experience working in a remote or virtual environment
**Skills and Competencies**
To excel in this role, you will need to possess:
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team
* High degree of flexibility and adaptability
* Strong organizational and time management skills
* Proficiency in Microsoft Office and Google Suite
* Ability to learn and adapt to new tools and technologies
**Career Growth Opportunities and Learning Benefits**
At blithequark, we are committed to helping our employees grow and develop their careers. As a Remote Sales Representative/Customer Service, you will have access to:
* Ongoing training and development opportunities
* Mentorship and coaching from experienced team members
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment that fosters innovation and creativity
**Work Environment and Company Culture**
As a remote sales representative/customer service, you will be working from the comfort of your own home, with the flexibility to create your own schedule. However, you will still be an integral part of our team, working closely with colleagues and customers to deliver exceptional results. Our company culture is built on the principles of teamwork, innovation, and customer-centricity, with a focus on creating a positive and supportive work environment.
**Compensation, Perks, and Benefits**
As a Remote Sales Representative/Customer Service, you can expect:
* Competitive salary and commission structure
* Comprehensive benefits package, including health, dental, and vision insurance
* Paid time off and holidays
* Opportunities for professional growth and development
* A dynamic and supportive work environment that fosters innovation and creativity
**Conclusion**
If you are a driven and charismatic individual with a passion for delivering exceptional customer experiences, we invite you to join blithequark as a Full or Part-Time Remote Sales Representative/Customer Service. With a competitive salary and commission structure, comprehensive benefits package, and opportunities for professional growth and development, this is an incredible opportunity to develop valuable skills and advance your career. Apply today and take the first step towards a rewarding and challenging career with blithequark!
Apply for this job