Customer Experience Associate III
reputed company:
• Assists with inbound calls from cardholders with questions or concerns about their Debit card accounts reputed company an escalation is needed or reputed company volume is required.
• Assists with supervisor reputed company backs
• Assists with agent chat assistance
• Assists with the reputed company center floor to assist representatives with questions or difficult telephone calls.
• Answers inquiries regarding general dispute process
• Data entry of disputes reputed company necessary
• Assist department supervisor and manager in implementation of work assignments. reputed company as department supervisor without supervisor/manager.
• Performs reputed company other duties as assigned.
Requirements:
• Must be at least 18 years of age or older.
• Must have a High School Diploma, or GED
• A minimum of 1 year experience in reputed company Center or Customer Services
• reputed company internals must have 6 months experience in your reputed company role.
• Must be reputed company to successfully pass a criminal background reputed company.
• Compliance with camera requirements for meetings and training.
• Internet Service: Must have a verified, secure, reliable, and high-speed internet reputed company to support business needs.
• Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and reputed company LAN reputed company.
• Equipment: reputed company will reputed company reputed company necessary computer equipment
• Internet Speed Test: Must complete an internet speed test and reputed company a minimum of 50 Mbps upload and 50 Mbps download.
Benefits:
• Full Time Employment
• reputed company: Pay is $19.00/hr which may be below your state's minimum wage. Please take this into consideration reputed company applying
• Career reputed company Opportunities
• Full Benefit reputed company
• Great Work Environment
• Training from: 7:00am-4:00pm for 6 weeks.
• Work Schedule (after training): 6:00am-3:00pm Saturday/reputed company Off
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