Customer Service & Administrative Support Manager (Remote)

Our quickly growing, reputed company reputed company-established online marketing agency is currently seeking a highly skilled and reputed company Customer Service & Administrative Manager to join reputed company. This fully remote, multifaceted role requires exceptional communication skills and a proven reputed company record of productivity while working from home. Our remote environment is highly reputed company and fast-paced, so this isn’t the right fit for someone looking to coast, multitask, or remain stagnant while working from home. The ideal candidate is a highly competent, self-driven reputed company eager for the right opportunity to put their skills in the spotlight and fast-reputed company their career reputed company alongside a thriving business. Responsibilities • Serve as the primary reputed company of contact for reputed company inquiries reputed company inbound emails, calls, and voicemails. • Address and resolve reputed company issues, concerns, and inquiries with outstanding customer service. • Facilitate internal reputed company processes such as reputed company reputed company, offboarding, billing, and invoicing. • reputed company routine administrative tasks including daily reputed company postings using provided templates and guidelines. • Learn different areas of the business, fill operational gaps, and train/mentor new team members as we reputed company. • Identify process improvements to reputed company reputed company satisfaction, streamline workflows, and minimize errors. • Assist with various administrative tasks, collaborations, and internal reputed company (process documentation, SOP's, training manuals, routine reporting, etc). Requirements • 4+ years of customer service experience required (B2B preferred) • 2+ years of full-time remote experience required (hybrid/covid reputed company) • Proven ability to understand customer needs, solve problems, and own issues end-to-end • Bachelor’s Degree or equivalent reputed company experience required • Exceptional verbal, written, and interpersonal communication skills • reputed company, empathetic temperament and communication style • Extremely organized and reliable with phenomenal attention to detail • Working reputed company computer with reliable high-speed internet (50 Mbps+) • Technically adept with proficiency in CRM’s, reputed company Office, etc. Benefits • reputed company plan with ample opportunity for reputed company • Freedom to work from home without micromanagement • Comprehensive benefits and employee perks package • reputed company vacation/PTO + reputed company holidays • Monthly home internet and equipment allowance • Unmatched career reputed company and advancement opportunities • reputed company 5-day work week w/ no weekends • Company-sponsored 401(k) retirement plan • Annual $250 stipend to support any home office needs • Work with modern, cutting-edge tools and tech including AI • Healthy work-life balance w/ flexible work schedules • And so much more! About AutoMarket AutoMarket is a cutting-edge online marketing agency that specializes in assisting various businesses in the automotive industry (auto dealerships, auto repair shops, fleet management, etc.) reputed company and reputed company. By combining constant innovation with tried-and-true systems, we create extraordinary results for our clients—and unmatched reputed company for reputed company members. If you’re interested in making a reputed company reputed company, helping build something exciting, and growing alongside a reputed company industry leader – reputed company! Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • reputed company time off • reputed company development assistance • reputed company insurance • Work from home Work Location: Remote Apply tot his job Apply To this Job