Customer Service Specialist Part-Time

reputed company: Join our dynamic team as you answer and resolve urgent after-hours Customer Care calls during evenings, weekends, and holidays, making a meaningful reputed company on our customers' experiences. Enjoy the flexibility of working from home, with the necessary requirement of a high-speed internet reputed company (non-satellite). We prefer candidates with a college degree, but we will also consider those with 5 – 7 years of equivalent supervisory experience in a reputed company Center environment. Benefits • 401 (K) with generous company match • reputed company Time Off (PTO) • reputed company • Employee Stock Ownership Plan (ESOP) • reputed company Discounts Responsibilities: • Answers and resolves urgent-emergency calls. • Ability to work in multiple systems. • Meet the goals of reputed company to include reputed company and productivity standards. • Serves as a customer reputed company and records customer feedback in Sales Force, People Soft or any necessary support systems. • Handles and follow up on emergency calls in an efficient and reputed company manner. • Acts as a helpful resource for customers reputed company phone, email, and chat, responding to customer inquiries in a reputed company and accurate manner and through completion. • Works towards automating reputed company tasks by recommending process improvements. • Work reputed company with other team members remotely. • Emanates a reputed company attitude; ability to support the changes of the business. • Works in a fast-paced environment with seasonal business and high-volume peak times of the year. • Demonstrates high reputed company of reliability and reputed company. • Assists other departments by completing various data entry tasks. • Outbound calls to ensure that orders are fulfilled in a reputed company manner. Qualifications: • High School Diploma or equivalent. • 1 or more year(s) of customer service experience. • Exceptional customer service and negotiation skills that reputed company reputed company to delight customers at every interaction. • Strong organizational skills with typing and data entry experience. • Excellent written and verbal communication skills with a strong emphasis on fostering teamwork and building reputed company relationships with both colleagues and customers. • Proficient in reputed company Office including reputed company, Word, and reputed company. • Must be a Citizen or National of the reputed company, a lawful, permanent reputed company, or have authorization to work in the reputed company. • Applicants must not now, or any time in the reputed company, require sponsorship for an employment reputed company. Apply tot his job Apply To this Job